IT Specialist

hace 5 días

Madrid, Madrid, España Samara A tiempo completo

**About Us**

Hello, we are Samara, a solar installation startup that goes beyond self-consumption. We are here to accelerate the energy transition of households towards a more efficient, smarter, and more sustainable model.

We are a high-growth startup that prioritizes people and the planet. Our team is constantly growing, and we are looking for an IT Specialist to join our tech team. You will play a crucial role in supporting the hardware and software needs of the company.

**Job Brief**

We are looking for an IT Specialist who will play a pivotal role in managing and maintaining our IT infrastructure. This role involves handling hardware and software inventory, managing permissions and licenses, setting up new equipment, and ensuring a seamless onboarding process for new hires.

You will also be responsible for troubleshooting IT issues, managing vendor relationships, and maintaining the tools developed by Samara.

**Key Responsibilities**

• Inventory Management: Maintain an up-to-date inventory of all hardware and software.

• Access Management: Oversee the management of permissions and licenses across the company.

• Account Creation: Create new user accounts and manage access rights.

• Onboarding Setup: Prepare and set up equipment for new hires, including operating system installations.

• Offboarding Execution: Manage the offboarding process for departing employees.

• Hardware Procurement: Purchase new hardware and manage warranties and technical support conversations.

• Tool Maintenance: Perform maintenance tasks for tools developed by Samara.

• Password Management: Enforce proper usage of 1Password across the team.

• System Updates: Ensure all equipment is properly updated and maintained.

• IT Helpdesk Requests: Handle and resolve IT helpdesk requests efficiently.

• Vendor Management: Manage relationships with phone providers and other technology vendors.

• Office Setup: Lead efforts to have a functional and connected office that maximizes productivity.

**Requirements**

• Passion for learning: You nurture your curiosity and learn with enthusiasm.

• Fluency in both Spanish and English is a must.

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