Sales Support Engineer
hace 2 días
Wärtsilä is a leading technology company that enables sustainable societies with smart technology. We are a forerunner in the Marine and Energy markets, and our purpose is to provide increased value to both our customers and society.
About the RoleWe are seeking a Sales Support Engineer to join our Global UWS Sales team. The position is permanent and the preferred location is in Alboraya, Spain.
Key Responsibilities- Generate customer-specific solutions, specifications, and quotations according to the needs of the Sales team.
- Evaluate inquiries and register/maintain opportunity information in CRM.
- Configure solutions according to defined needs.
- Prepare cost calculations according to directives and agreed targets.
- Evaluate the technical and environmental risks of the solution.
- Ensure that response time for sales inquiries/requests/orders are met.
- Understand the customer needs and contribute in supporting them to meet their objectives.
- Sales skills or Technical insight and experience from working in the maritime industry is a plus.
- As an ideal candidate, you have gained sales and/or technical experience from previous roles.
- Knowledge in CRM Sales Force tools and technical background, if possible, related to the shipping industry.
- A safety-first mindset.
- Technical education or equivalent qualifications as a combination of education and experience.
- Experience in a customer-facing role with responsibility for collating costs and invoices.
- Excellent organisational skills and customer empathy.
- Strong commitment to delivering excellent customer service.
- Demonstrable teamwork skills and the ability to adjust and re-plan in dynamic situations.
- A working knowledge of commercial administration processes.
- Fluent in Spanish, English is mandatory.
- Living or willing to relocate within driving distance of our office in Valencia, Spain.
- Have a valid European work permit permitting you to work in Spain.
We at Wärtsilä believe in empowerment, ownership and taking responsibility for our work. We support each other's growth and co-creation is the true basis of our innovation. We have the courage to see opportunities and take initiative. We are authentic and honest, and we strongly believe that by being your own true self you can accomplish so much more.
We don't always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for.
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