Insurance Recovery Specialist

hace 4 días

Madrid, Madrid, España Aig A tiempo completo

About AIG
American International Group, Inc. (AIG) is a leading global insurance organization with a rich history of 100 years. Our diverse offerings include products and services that help businesses and individuals protect their assets, manage risks, and provide for retirement security.

General Insurance
General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks, offering a broad range of products to customers through a diversified, multichannel distribution network.

About the Role
As an Insurance Recovery Specialist, you will work under moderate supervision to identify and pursue opportunities for recovery/subrogation/salvage at multiple Lines of Business and Products to maximize amounts received from third parties who are wholly responsible or share liability for damages paid to claimants by AIG. Your typical responsibilities will include:

  • Pro-actively identifying recovery opportunities
  • Reviewing assigned claim files to determine if recovery is feasible by investigating and evaluating liability issues according to Best Practice/Procedural guidelines
  • Coordinating investigations with expert witnesses to review the adequacy of the investigation conducted by claims personnel
  • Corresponding with appropriate parties (experts, attorneys, claims professionals) in accordance with established procedures regarding claim information, notice/demand of payment, and related issues
  • Researching, understanding, and applying state laws that relate to each file
  • Keeping management advised of legislative, regulatory, and legal developments which may have an impact on recovery results
  • Preparing activity reports on files over settlement authority
  • Forecasting potential recoveries and updating the recoverable amount as needed
  • Providing customer service assistance to outside organizations and AIG Claims Operation management
  • Preparing for and attending mediations or pretrial sessions
  • Establishing and maintaining professional working relationships with insureds, claimants, witnesses, lawyers, and corporate employees
  • Developing and maintaining good relationships with internal clients
  • Identifying, creating, and completing recovery training for various lines of business as requested by your manager and stakeholders
  • Accurately identifying and recording all financial impact for cases worked in the case management system
  • Assisting the Claims & Recovery management as appropriate in ensuring key deliverables and business objectives are met
  • Awareness of, and adherence to, GDPR regulations and local laws regarding techniques used for information gathering in countries where operating

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