Travel Sales Consultant

hace 4 semanas

Barcelona, Barcelona, España Luxury Escapes A tiempo completo
About the Role

We are seeking a highly skilled Travel Sales Consultant to join our growing European operation at Luxury Escapes.

As a key member of our team, you will be responsible for managing sales activity and delivering exceptional customer experiences for our highly engaged member base.

Key Responsibilities
  • Respond to and make sales inquiries by phone, electronically, or in person, providing customers with general information relating to services, packages, and pricing.
  • Offer excellent customer service by recommending workable solutions that meet the needs of the business and customer.
  • Provide our members with full package upgrade options and ensure daily prompt follow-up and ownership of customer sales inquiries.
  • Display initiative in customer solutions and team engagement, resolving customer complaints where applicable and within specified time frames.
Requirements
  • Personable, approachable, and professional with a passion for helping customers find the perfect luxury holiday.
  • Background in phone-based sales, with travel experience highly regarded.
  • Used to dealing with KPIs and thriving in a competitive environment.
  • Flexible with availability, including weekends and evenings.
  • Exceptional verbal and written communication skills, with attention to detail and a customer-centric approach.
  • Driven to succeed, with a willingness to take on challenges and achieve goals.
What's in it for You?
  • Exceptional earning potential with uncapped commissions.
  • Flexible hours and weekend work.
  • Fun and flexible working environment.
  • Be part of our growth story in Europe.
  • Great benefits, including birthday leave, familiarisation trips, and discounted luxury travel for you and your family and friends.

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