Global Talent Recruiter for Japanese-Speaking Customer Support

hace 3 semanas


Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

About the Role:
We are seeking a skilled Global Talent Recruiter to join our team at Wibit Consulting & Services (Wibitcs) in partnering with a leading investment firm offering Forex and CFD trading services.
The ideal candidate will have a strong background in recruitment and be proficient in both English and Japanese languages.
The role involves working with our clients to find the best candidates for their Japanese-speaking Customer Support Agent positions and collaborating with our global teams to deliver results.

Responsibilities:

  1. Graduated with a College / University degree in a relevant field such as economics or finance.
    Excellent command of English and Japanese languages, with a minimum of C1 level proficiency.
    Relevant experience in the Forex industry is a plus.
    Flexible to work in a dynamic and multicultural environment with a willingness to adapt to changing priorities.
    Excellent communication and interpersonal skills, with the ability to work independently and as part of a team.

Key Requirements:

  1. Assists clients with opening trading accounts.
    Answers customer inquiries and resolves issues in a timely and professional manner.
    Provides general information regarding trading platforms and services offered.
    Liaises with internal teams to resolve customer complaints and issues.
    Supports clients with technical and troubleshooting issues related to trading platforms.

Benefits:
Remuneration according to qualifications and experience.
13th Salary and Provident Fund.
Medical Insurance Scheme and Company's Group Discount Scheme.
Free Parking and In-house fitness room with classes.
Modern working space at a central location with a friendly multinational environment.



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