Front Office Internship Opportunity

hace 1 semana


Barcelona, Barcelona, España Accor A tiempo completo

Embark on a transformative 5-6 month internship at The Hoxton, Poblenou in Barcelona. As a Front Office Intern, you will be an integral part of our dynamic team and play a crucial role in delivering exceptional hospitality experiences.

About Us

The Hoxton is a series of stylish open-house hotels that thrive in vibrant neighborhoods. Our mission is to provide a unique blend of style, comfort, and community-driven spaces that make our guests feel at home. As a valued member of our team, you will contribute to this vision by offering personalized service, ensuring seamless front office operations, and fostering a positive impact on our guests.

Job Description

Your primary responsibilities will include:

  • Greeting and assisting guests, making them feel welcome and valued throughout their stay.
  • Managing day-to-day front office operations with attention to detail and a focus on excellence.
  • Collaborating with various teams to maintain high standards of service and achieve overbooking targets.
  • Providing recommendations and information to guests, enhancing their experience and understanding of the local area.
  • Serving as the gatekeeper for the hotel, maintaining accurate records, and handling administrative tasks efficiently.
What We're Looking For

We seek individuals who embody our values and are passionate about delivering exceptional customer experiences. Ideal candidates possess:

  • A Bachelor's Degree or Master's Degree in Hospitality Management or Tourism.
  • Fluency in Spanish and English.
  • An eagle-eye for detail and a natural ability to motivate others to achieve high standards of service.
  • A passion for getting the job done right and exceeding expectations.
Benefits

We offer a comprehensive benefits package, including:

  • An internship allowance of €500 gross per month.
  • Free food during working hours.
  • A complimentary night at The Hoxton and a meal for two when you first start with us.
  • Ongoing development opportunities to enhance your skills and career prospects.
  • The chance to volunteer with one of our partner charities.
  • Hox Hero rewards for demonstrating our company values.
  • An annual diversity and inclusion calendar of events.

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