Customer Service Representative

hace 5 días


San Fernando de Henares, Madrid, España Viking Sprinkler, S.A. - Viking Iberica A tiempo completo

Viking Sprinkler, S.A. - Viking Iberica is looking for an experienced technical customer service representative to join our regional team in Madrid. As a key member of our EMEA development plans, you will be responsible for delivering exceptional customer service to our clients in the French speaking market.

**Job Summary:**

  • Mainly focusing on French speaking customers, you will provide excellent support and full solutions to enhance sales over the phone.
  • Manage and follow up the end-to-end process, from product selection, quoting, sales order entry to delivery of materials.

**Key Responsibilities:**

  • First point of contact for customers, providing timely and effective solutions to their queries and concerns.
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction and retention.
  • Work closely with internal teams to resolve issues and improve customer experience.

**Requirements:**

  • Degree in a related field or equivalent experience.
  • Excellent communication and problem-solving skills.
  • Familiarity with customer relationship management software.

**Benefits:**

  • A competitive salary: 19,999€ per year.
  • Health insurance.
  • Ongoing training and professional development opportunities.

**Location:

Madrid, Spain. This is a full-time position with a flexible schedule.



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