Global Programs Director

hace 2 semanas

Madrid, Madrid, España Celonis Se A tiempo completo

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms.

The Head of Global Programs plays a key role in driving business results in Celonis Services as well as growing the individuals in the team and aligning against their annual objectives on a day-to-day basis.

This role represents Celonis Services in strategic program formulation and is responsible for the overall execution of Global Programs within CS.

The Key Responsibilities:

  • Representing CS in cross-LOB discussions on strategic programs, and agreeing the support required from CS especially by Product Engineering, Sales and Value Engineering.
  • Support CS leadership to identify and agree on regional and global programs to be prioritized.
  • Providing global oversight of progress towards program goals, coordinating and supporting other CS teams in execution on agreed programs, and acting as a point of escalation within Celonis.
  • Budget management of programs/projects.
  • Direct management of the individuals in the team (Talent Review, Promotions, merit, performance, career planning, development, etc).
  • Set the team's and individual objectives and focus for the fiscal year.
  • Set the operational goals and KPIs for the individuals in the team.
  • Provide coaching on the role and career guidance to the individuals in the team.
  • Manage team capacity and priorities with the goal of accomplishing team and Services goals.
  • Reinforcing a positive team environment and planning team building activities.
  • Closing liaison and communication with the regional CS leadership teams.

The Qualifications:

  • Proven leadership experience either directly managing or indirectly leading teams focused on Strategic Programs.
  • Significant experience in driving successful Professional Services Strategic Programs within a software company.
  • A deep understanding of Celonis' most critical and strategic priorities and the ability to correctly prioritize CS programs against company priorities.
  • A deep understanding of internal stakeholder (PnE, Sales, VE, Senior Leadership) relationship and key functional priorities.
  • A top-performer with demonstrable past success achieving relevant targets and KPIs.
  • Proven experience in designing and implementing initiatives and infrastructure to scale top-performing program teams.
  • Demonstrated experience in attracting, developing and retaining top talent.
  • Excellent communication skills, collaborative (team-focused) mindset, high levels of EQ and IQ.
  • An entrepreneurial approach, self-aware and an inspiring character with great energy.

What Celonis Can Offer You:

  • The unique opportunity to work with industry-leading process mining technology.
  • Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, LD platform, mentorships, and more).
  • Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more).
  • Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more).
  • A global and growing team of Celonauts from diverse backgrounds to learn from and work with.
  • An open-minded culture with innovative, autonomous teams.
  • Business Resource Groups to help you feel connected, valued and seen.
  • A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.

Equal Opportunity at Celonis:

  • Celonis is an equal opportunity employer.
  • We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment.
  • We will not tolerate any unlawful discrimination or harassment of any kind.

Your Privacy:

  • Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' privacy policies.

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