Technical Customer Success Specialist, French Speaking

hace 3 semanas


Barcelona, Barcelona, España Dynatrace A tiempo completo

About the Role: As a Customer Success Engineer at Dynatrace, you will be responsible for building and maintaining post-sales relationships with our largest, most complex, and most valuable customers. You will be a trusted strategic advisor, ensuring the successful deployment and adoption of our products. Customers hold our Customer Success Engineers in high regard as experts and rely on you to guide them through ways of obtaining the most outstanding value from their Dynatrace solutions.

Key Responsibilities: Align with customers' desired business outcomes, enable them on their existing products and services, work with them to identify opportunities to expand into additional products and services, and ensure world-class customer experience, value, and satisfaction. Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations. Strategize on the overall technical objectives and long-term goals of the team.

Success Factors: Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values. Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer's footprint. Be the customer's advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements.

Requirements: Provide web-based training to user groups to support organizational adoption. Undertake discovery and education activities to identify opportunities for Dynatrace usage across organizational functions and processes. Function as a frontline technical resource for 'best practice' and informal customer questions. Provide coaching to CSE's to help them grow in their technical knowledge and personally.



  • Barcelona, Barcelona, España Recruitment Direct A tiempo completo

    French Speaking Technical Support OpportunityWe are seeking a highly skilled French speaking technical support specialist to join our team at Recruitment Direct. The ideal candidate will possess a strong background in technical support and excellent communication skills in French.Responsibilities• Provide high-quality technical support to customers via...

  • Customer Success Advocate

    hace 3 semanas


    Barcelona, Barcelona, España Chyronhego Us Holding Corporation A tiempo completo

    Customer Success AdvocateWe're seeking a talented Technical Support Specialist to join our Customer Success Team at ChyronHego US Holding Corporation.You will support our broadcast and sports venue clients around the world, powering graphics and broadcast workflows for major events.Key Responsibilities:Be the first point of contact for customers experiencing...


  • Barcelona, Barcelona, España Dynatrace A tiempo completo

    About the Role:Dynatrace is seeking a skilled Customer Success Engineer to build and maintain strong relationships with our largest, most complex, and valuable customers. As a trusted strategic advisor, you will ensure the successful deployment and adoption of our products and services.Key Responsibilities:Constantly exceed customer expectations by providing...


  • Barcelona, Barcelona, España Talent Search People A tiempo completo

    We are seeking a highly skilled and motivated Senior French Speaking Business Development Specialist to join our dynamic team at Talent Search People. As a key member of our business development team, you will play a vital role in driving sales growth and identifying new business opportunities.Job Summary:The ideal candidate will have a native level of...


  • Barcelona, Barcelona, España Autodesk, Inc. A tiempo completo

    **Project Management Role:**We are looking for a French Speaking Project Manager to manage consulting customer projects implementing Autodesk Solutions and Technologies. The ideal candidate will have experience in customer-facing roles, enjoy building customer relationships, and possess a collaborative mindset.The responsibilities of this role include...


  • Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completo

    At Multilingual Jobs Worldwide, we are seeking a highly skilled German-speaking Customer Support Specialist to join our team in Barcelona, Spain.We are a leading multilingual recruitment agency, connecting top talent from around the world with exciting job opportunities in various sectors. Our clients include top 500 business companies in IT,...


  • Barcelona, Barcelona, España Virtuagym A tiempo completo

    Your New Challenge at VirtuagymWe are seeking a Customer Success Payment Specialist to join our Global CS Team and take charge of the day-to-day customer operations for our latest payment solution, VG Pay.As a key member of our team, you will work closely with multiple stakeholders, including the VG Pay Product and Development teams, Customer Success, Sales,...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Account Health Support Specialist RoleAbout the JobAs an Account Health Support Specialist at Amazon, you will play a crucial role in ensuring the success of our selling partners by providing exceptional customer support and resolving account-related issues.Key ResponsibilitiesSupport customers via phone and email, providing clear and concise solutions to...


  • Barcelona, Barcelona, España Teleperformance-Es-French A tiempo completo

    Job Title: French Junior Campaign Specialist for Google AdsCompany: TeleperformanceAre you passionate about Google products and customer experience management? We're looking for a creative and data-driven campaign specialist to join our team in Barcelona, Spain.Purpose of the Role:As a Junior Campaign Specialist, you will be responsible for partnering with...


  • Barcelona, Barcelona, España Talent Search People A tiempo completo

    About This OpportunityWe are seeking a highly skilled and customer-focused Dutch speaking customer support specialist to join our team in Barcelona.


  • Barcelona, Barcelona, España Dynatrace A tiempo completo

    Job OverviewDynatrace is a leading unified observability and security company that provides a culture of excellence with competitive compensation packages designed to recognize and reward performance.Salary Range$140,000 - $180,000 per year, based on location and experience.Job DescriptionWe are seeking a Technical Customer Success Strategist to join our...


  • Barcelona, Barcelona, España Criteo A tiempo completo

    Job OverviewWe are seeking a highly skilled Customer Support Specialist to join our team, responsible for providing exceptional support to our German-speaking clients. This is a fantastic opportunity to work with a global commerce media company and make a real impact on the customer experience.


  • Barcelona, Barcelona, España Qlik A tiempo completo

    OverviewWe are a global leader in data analytics, empowering organizations to make informed decisions with our innovative solutions. Our Customer Success teams are at the forefront of delivering exceptional experiences for our customers.About the RoleWe are seeking an experienced Learning Content Specialist to join our team and play a key role in shaping the...


  • Barcelona, Barcelona, España Head Hunt International A tiempo completo

    French Customer Support OpportunitiesAt Head Hunt International, we provide excellent career opportunities for experienced customer service and technology enthusiasts to work with international clients. Our client offers a great chance for you to work in the world of computer software, consumer electronics, personal computers, and online platforms,...

  • Client Success Specialist

    hace 3 semanas


    Barcelona, Barcelona, España Gartner A tiempo completo

    About the Role:The Client Success team at Gartner focuses on delivering exceptional client service and fostering long-term relationships. As a Client Success Specialist, you will work closely with clients to understand their business priorities and identify opportunities for growth and development.Key Responsibilities:Build and maintain strong relationships...


  • Barcelona, Barcelona, España Ecovadis A tiempo completo

    About the RoleWe are seeking a highly motivated Customer Success Advocate to join our Southern Europe team in Barcelona. As a key member of our team, you will be responsible for managing the success of our customers and helping them achieve their sustainability goals.Key ResponsibilitiesEmpower customers to implement their sustainability programsAssist with...


  • Barcelona, Barcelona, España Siteminder A tiempo completo

    About the RoleWe're seeking a skilled Customer Solutions Consultant to provide technical assistance and advice to SiteMinder customers and partners in Spanish-speaking regions. The ideal candidate will have high-level customer service and IT technical skills, with fluency in German and English communication.Key ResponsibilitiesProvide technical support to...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the Role: We are seeking a skilled customer support specialist to join our team at Amazon. As an Account Health Support Specialist, you will play a critical role in ensuring the success of our Selling Partners by providing exceptional customer service and support.Key Responsibilities:Supporting Selling Partners: You will work closely with our Selling...


  • Barcelona, Barcelona, España Blu Selection A tiempo completo

    Are you passionate about delivering exceptional customer service and resolving technical issues with ease?We're seeking a skilled Technical Customer Service Specialist to join our team in Barcelona, where you'll play a vital role in providing top-notch support to our clients.Key ResponsibilitiesProvide timely and effective technical assistance to customers...


  • Barcelona, Barcelona, España Folk A tiempo completo

    About the RoleWe are seeking a knowledgeable and empathetic Product Support Specialist to join our team at Folk, a CRM platform that prioritizes genuine connections and long-term relationships with customers.Key Responsibilities:Support Management: Ensure prompt resolution of inquiries and issues, manage escalations, and maintain a comprehensive knowledge...