German Language Quality Assurance Specialist for International Financial Services
hace 7 días
We are seeking a meticulous German-speaking Quality Assurance specialist to join our international team in Riga, Latvia. Our client represents a USD billion company with professionals across 90 countries, delivering cutting-edge information technology experiences to over 988 global customers, including Fortune 500 companies.
About the RoleAs a Quality Associate (QA), you will be responsible for ensuring exceptional quality in customer interactions. This includes monitoring voice and non-voice transactions, providing coaching and feedback sessions, and conducting joint call monitoring sessions with teams and stakeholders. You will also analyze data to identify areas for improvement and implement process updates as needed.
Key Responsibilities:- Evaluate call and email quality using predefined parameters
- Publish comprehensive reports on project quality
- Conduct root cause analysis for complaints and negative survey responses
- Participate in internal and external calibration sessions
- Drive process improvement initiatives
To succeed in this role, you must be a native German speaker with fluent English skills and have good communication abilities. Experience in supporting customer service is essential, as is a solid understanding of customer service transactional quality concepts. You should be able to work independently and collaboratively as part of a team.
About the Benefits:This position offers an attractive salary range of $55,000-$65,000 per annum, depending on experience, plus additional benefits such as professional development opportunities and a dynamic work environment.
-
Barcelona, Barcelona, España Amazon Spain Services, S.L.U. A tiempo completoAbout the RoleWe are seeking a highly analytical and dedicated Quality Assurance Specialist to join our team at Amazon Spain Services, S.L.U. As an Auditor with German and Polish language skills, you will play a crucial role in ensuring the quality and compliance of our seller registration, verification, and compliance checks across different...
-
German-Speaking Quality Assurance Specialist
hace 22 horas
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoWe are seeking a German-speaking quality assurance specialist for our client in Riga, Latvia.Job Description:As a quality assurance specialist, you will play a crucial role in ensuring the high-quality customer service experience across various channels. Your responsibilities will include:Monitoring and evaluating call and email transactions to identify...
-
Customer Service Quality Assurance Specialist
hace 2 días
Barcelona, Barcelona, España Msx International A tiempo completoAt MSX International, we're looking for a skilled Quality Assurance Specialist to join our team in Barcelona. This role involves monitoring and evaluating the quality of customer service interactions to ensure compliance with project guidelines and high-quality service delivery.About the RoleThis position is responsible for:Regularly reviewing and assessing...
-
Senior IT Quality Assurance Specialist
hace 21 horas
Barcelona, Barcelona, España Allianz A tiempo completoJob DescriptionWe offer a competitive salary of €120,000 per year for this role in the Munich area.About UsAllianz is a global leader in insurance and financial services, with a presence in over 70 countries. Our technology team plays a vital role in driving innovation and excellence across the organization.Key ResponsibilitiesThis is an exciting...
-
Senior IT Quality Assurance Specialist
hace 21 horas
Barcelona, Barcelona, España Allianz A tiempo completoCompany OverviewAllianz Technology is the global IT service provider for Allianz, driving digitalization across the Group. We foster a culture of innovation, diversity, and excellence in IT solutions.Estimated Salary: €80,000 - €110,000 per annum (dependent on experience)We offer a competitive compensation package that reflects our commitment to...
-
German Language Sales Specialist for FMCG Company
hace 22 horas
Barcelona, Barcelona, España Antal International Network A tiempo completo**Job Title:** German Language Sales Specialist for FMCG Company**Overview:** Antal International Network is seeking a highly skilled German language sales specialist to join our team. As a key member of our FMCG team, you will be responsible for developing and implementing commercial strategies to drive business growth and attract strategic...
-
Sales Specialist
hace 1 mes
Barcelona, Barcelona, España Alpadia Language Schools A tiempo completoAbout the Role:As a Sales Specialist for International Language Programs at Alpadia Language Schools, you will be responsible for advising customers about destinations, schools, and adequate programs. You will also be contacting every lead to maximize sales opportunities and progressing each lead to ensure upsell and cross-sell opportunities.Key...
-
Senior Quality Assurance Specialist for Education
hace 4 semanas
Barcelona, Barcelona, España Eit Urban Mobility A tiempo completoJob DescriptionWe are seeking a highly skilled Senior Quality Assurance Specialist for Education to join our team at EIT Urban Mobility. This is a unique opportunity to work in an international environment with a company culture focused on empowerment, thriving and continuous growth.About the Role:As a Senior Quality Assurance Specialist for Education, you...
-
Quality Assurance Specialist
hace 1 mes
Barcelona, Barcelona, España Werfen A tiempo completo**Job Summary**We are seeking a highly skilled Quality Assurance Specialist to join our team at Werfen. The successful candidate will be responsible for ensuring that our products meet the highest standards of quality and regulatory compliance.**Key Responsibilities**Develop and implement quality management systems to ensure compliance with regulatory...
-
Digital Quality Assurance Specialist
hace 22 horas
Barcelona, Barcelona, España Roche A tiempo completoRoche is a pioneering healthcare company that transforms patients' lives through scientific rigor, unassailable ethics, and access to medical innovations. As a Digital Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our products and services.We are passionate about making a better world, and we need talented individuals...
-
Senior IT Quality Assurance Specialist
hace 3 semanas
Barcelona, Barcelona, España Allianz A tiempo completoAbout Allianz TechnologyAs the global IT service provider for Allianz, we deliver cutting-edge IT solutions that drive digitalization across the Group. With a workforce of over 12,000 employees in 51 countries worldwide, we collaborate with other Allianz entities to pioneer the digital transformation of the financial services industry.Digitalization...
-
German Marketing Specialist for Google Ads
hace 4 semanas
Barcelona, Barcelona, España Work International A tiempo completoAbout the Role:Work International is seeking a highly skilled German Marketing Specialist to join our team. As a specialist advisor for German companies, you will be responsible for developing and implementing digital marketing campaigns that drive business growth and increase customer engagement.Key Responsibilities:Develop and execute digital marketing...
-
German Language Specialist
hace 4 semanas
Barcelona, Barcelona, España Iqvia A tiempo completo{"responsibilities":{"header":"Responsibilities","text":"As a key team member of IQVIA Translations Services, you will work closely with our team to deliver high-quality translations on time and meet our quality commitments to clients.Key responsibilities include carefully adhering to provided material and instructions, researching industry-specific...
-
Quality Assurance Specialist
hace 1 mes
Barcelona, Barcelona, España Leadtech A tiempo completoJoin Our Team As A Quality Assurance SpecialistWe are looking for a talented and motivated Quality Assurance Specialist to be part of our dynamic team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our software products by identifying and reporting defects, and collaborating with the development team to resolve these...
-
Barcelona, Barcelona, España Multilingual Jobs Worldwide A tiempo completoWe are seeking a detail-oriented and analytical German-speaking Quality Assurance specialist to join our team in Riga, Latvia. As a key member of our FinTech organization, you will be responsible for ensuring the highest quality of customer service desk operations.Our client is a global leader in the industry, representing the connected world with innovative...
-
Barcelona, Barcelona, España Kymos Group A tiempo completoKymos Group, a leading Contract Research Organization (CRO), is seeking a Quality Assurance Specialist to join our team in Spain. We offer a competitive salary of €50,000 - €70,000 per annum, depending on experience.**Company Overview**Kymos Group is a dynamic and fast-growing company with headquarters in Spain and laboratories in Spain, Italy, and...
-
Quality Assurance Specialist
hace 4 semanas
Barcelona, Barcelona, España Npaw A tiempo completoQuality Assurance SpecialistWe are seeking a skilled Quality Assurance Specialist to join our team at NPAW. As a Quality Assurance Specialist, you will be responsible for developing and executing exploratory and acceptance testing to ensure product quality. You will work closely with the development team to identify and prioritize issues, and collaborate...
-
Quality Assurance Specialist for Media Application
hace 3 semanas
Barcelona, Barcelona, España M47 Labs A tiempo completoJob DescriptionWe are seeking a skilled Quality Assurance Specialist to join our team at M47 Labs in Barcelona. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our media application.
-
Quality Assurance Specialist
hace 4 semanas
Barcelona, Barcelona, España Werfen A tiempo completoJob OverviewThe Quality Assurance Specialist will support the execution of regulatory affairs departmental functions, including preparation of documentation and information required for product clearance and compliance.Key Responsibilities:Assist in ensuring company registration and compliance with national and international regulations.Collaborate in...
-
Quality Assurance Specialist
hace 3 semanas
Barcelona, Barcelona, España Kymos Group A tiempo completoWe are seeking a highly skilled Quality Assurance Specialist to join our team at Kymos Group. In this role, you will be responsible for ensuring the quality and compliance of our products with Good Manufacturing Practices (GMP).Company Overview: Kymos Group is a dynamic company located in Cerdanyola del Vallés, at the foothill of Collserola Park, offering a...