Customer Care Manager

hace 4 semanas


Valls, Tarragona, España Lear A tiempo completo

We are seeking a seasoned Customer Care Manager to join our team in Europe and Africa.

This role is perfect for an engineer with experience in electronics and a strong business acumen who enjoys achieving goals and building relationships with customers.

The successful candidate will have at least 3 years of professional experience working with OEM customers, hold engineering studies and a Business/MBA background, and be fluent in English and one other European language.

The ideal candidate will be located near Barcelona and enjoy the benefits of working with a leading company in the industry, including a Flexible Compensation Plan, Flexitime, Saving Plan, Life and Accident Assurance, and more.

Job Description:

Salary: €80,000 - €100,000 per year (dependent on experience)

Job Responsibilities:

  • Lead multiple teams and manage customer complaints regarding warranties
  • Troubleshoot issues in coordination with plant teams
  • Monitor forecast and budget Warranty costs

Requirements:

  • Engineering studies and Business/MBA background
  • At least 3 years of professional experience in contact with OEM customers
  • Fluent in English and one other European language

Lear For You:

We work hard for the people who work for us. We champion our teams and foster collaboration, inclusion, respect, and excellence.

We are your path to a better career, a better future, and a better you.

Our teams have invented groundbreaking technologies and earned a long list of awards. We are one of the World's Most Admired Companies.



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