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Spanish Speaking Technical Support Specialist
hace 2 meses
Technical Support Opportunity in Greece
Patrique Mercier Recruitment is seeking a skilled Spanish Speaking Technical Support professional to join a reputable company in Greece. This exciting opportunity offers fully paid relocation, allowing you to provide exceptional technical support to Spanish-speaking customers while experiencing the vibrant culture and beautiful surroundings.
Key Responsibilities:
- Provide technical support to Spanish-speaking customers via phone, email, or chat
- Troubleshoot and resolve customer inquiries in a timely and efficient manner
- Assist customers with technical issues, installations, and configurations
- Ensure customer satisfaction through effective communication and problem resolution
- Collaborate with internal teams to escalate and resolve complex issues
- Maintain accurate and detailed records of customer interactions
- Stay updated on the latest technological advancements and product knowledge
Requirements:
- Fluency in Spanish and English, both written and spoken
- Prior experience in technical support or a related field
- Strong troubleshooting and problem-solving skills
- Excellent communication and interpersonal skills
- Customer-focused mindset and ability to provide exceptional customer service
- Proficient in using computer systems and software applications
- Ability to work well in a team environment
- Attention to detail and ability to multitask
Benefits:
- Private Health Insurance
- Pension Plan
- Paid Time Off
- Work From Home
- Training Development
- Performance Bonus
