Marketing Operations Manager
hace 3 días
Quadient is seeking a highly organized and data-driven Marketing Operations Manager to join our team. This critical role will be responsible for managing our marketing technology stack, integrating new technologies, and improving overall marketing efficiency.
Key Responsibilities:- Oversee and optimize the marketing technology stack, including CRM, marketing automation, and analytics tools.
- Manage a team of Marketing Operations Project Managers (2-4), plus resources from external agencies & vendors.
- Develop and maintain marketing reporting systems to track marketing efficiency/performance (in relation to marketing technology & processes).
- Provide leadership across lead scoring, routing, and nurturing processes & tools.
- Collaborate with global/regional marketing teams to standardize technology, processes and global best practices.
- Track ROI across various technology, channels and campaigns.
- Support the Marketing organization to create and execute multi-channel marketing campaigns through optimized technology & processes.
- Analyze market trends and competitor activities to inform marketing strategies.
- 5+ years of experience in marketing operations or similar roles, preferably in a B2B environment.
- Strong proficiency in marketing automation platforms (Eloqua), CRM systems (Salesforce) and process automation tools (such as Zapier).
- Experience in implementing Marketing Technology solutions and optimizing existing Mar Tech stacks.
- Basic knowledge of Technology Architecture & Integration of different tools/solutions.
- Excellent analytical skills with experience in data visualization tools (Tableau, Power BI).
- Strong project management skills and ability to manage multiple priorities.
- Knowledge of marketing analytics, attribution modeling, and performance metrics.
- Excellent communication skills with the ability to work effectively across departments and cultures.
- Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.
- Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.
- Inclusive Community: Join diverse communities and engage in our Philanthropy program.
- Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.
- Caring for Wellbeing: Access our complimentary employee assistance program for mental health support.
Quadient is an Equal Employment Opportunity Employer: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.
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