Director of Rooms Operations
hace 3 semanas
At Accor Hotels, we are seeking a highly skilled and experienced Director of Rooms to join our team. As a key member of our Rooms Division, you will be responsible for managing and coordinating all departments within the division.
Key Responsibilities:- Plan, develop, and implement quality products and services for internal and external customers.
- Maintain complete knowledge of hotel features, services, room types, rates, and promotions.
- Review departmental profits, payroll expenses, rooms' expenses, and cost per occupied room.
- Conduct weekly meetings with divisional managers and review information pertinent to the week's business.
- Monitor and handle guest complaints in an expedient and effective manner.
- Anticipate sold-out situations and assist in locating alternative accommodations for guests.
- Prepare monthly, quarterly, and yearly Rooms Division financial forecasts.
- Provide training and development opportunities for management personnel.
- Minimum 5 years of experience in the Rooms Division of a luxury brand with at least 3 years in a management capacity.
- Excellent communication skills in English and ability to communicate in a second language.
- Strong working knowledge of budgets, forecasting, profit and loss statements.
- Ability to train and motivate individuals, creating and maintaining a cohesive team.
- Ability to work well under pressure, focus on details, think clearly, analyze and resolve problems.
- Strong interpersonal skills, ability to ascertain and effectively address guest/employee needs.
- Ability to ensure security and confidentiality of guest and hotel information.
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Director of Rooms Operations
hace 3 semanas
Madrid, Madrid, España Accor Hotels A tiempo completoDirector of Rooms Job DescriptionRaffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In this role, you will be part of a team that exudes elegant British charm while catering to the modern lifestyles of well-travelled guests.Key Responsibilities:Manage...
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Director of Rooms Operations
hace 3 semanas
Madrid, Madrid, España Accor Hotels A tiempo completoDirector of Rooms Job DescriptionRaffles Seychelles, part of the esteemed Raffles Hotels & Resorts, boasts 20 ultra-luxury properties worldwide, some featuring exclusive branded residences. In this role, you will be part of a team that exudes elegant British charm while catering to the modern lifestyles of well-travelled guests.Key Responsibilities:Manage...
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Director of Rooms Operations
hace 2 semanas
Madrid, Madrid, España Accor Hotels A tiempo completoJob DescriptionPosition:Director of RoomsDepartment:Rooms Division / Front OfficeReports to:Resort ManagerTo manage and coordinate all departments in the Rooms Division, ensuring seamless operations and exceptional guest experiences.Key Responsibilities:Maintain complete knowledge of hotel features, services, room types, rates, and promotions.Plan, develop,...
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Director of Operations
hace 2 semanas
Madrid, Madrid, España Expedia Partner Solutions A tiempo completoDirector of OperationsExpedia Partner Solutions is seeking a seasoned Director of Operations to lead our Private Label Solutions business. As a key member of our Sales Execution and Support team, you will drive operational excellence and contribute to the company's growth.Key Responsibilities:Own end-to-end workforce management, including forecasting,...
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Director of Operations
hace 2 semanas
Madrid, Madrid, España Expedia Partner Solutions A tiempo completoDirector of OperationsExpedia Partner Solutions is seeking a seasoned Director of Operations to lead our Private Label Solutions business. As a key member of our Sales Execution and Support team, you will drive operational excellence and contribute to the company's growth.Key Responsibilities:Own end-to-end workforce management, including forecasting,...
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Director of Operations
hace 2 semanas
Madrid, Madrid, España Expedia Partner Solutions A tiempo completoDirector of OperationsExpedia Partner Solutions is seeking a seasoned Director of Operations to lead our Private Label Solutions (PLS) business. As a key member of our Sales Execution and Support team, you will drive commercial and operational excellence across our organization.Key Responsibilities:Own end-to-end workforce management, including forecasting,...
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Director of Operations
hace 2 semanas
Madrid, Madrid, España Expedia Partner Solutions A tiempo completoDirector of OperationsExpedia Partner Solutions is seeking a seasoned Director of Operations to lead our Private Label Solutions (PLS) business. As a key member of our Sales Execution and Support team, you will drive commercial and operational excellence across our organization.Key Responsibilities:Own end-to-end workforce management, including forecasting,...
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Regional Operations Director, Continental Europe
hace 2 semanas
Madrid, Madrid, España Hilton Worldwide, Inc. A tiempo completoJob Title: Regional Operations Director, Continental EuropeJob Summary:We are seeking a highly experienced Regional Operations Director to lead our Continental Europe region, responsible for the total performance of our hotels in Russia, CIS, Eastern-Europe, and other countries. The successful candidate will develop and implement agreed Hilton operations and...
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Director of Market Operations EMEA
hace 3 semanas
Madrid, Madrid, España Empresa Reconocida A tiempo completoDirector of Market Operations EMEAEmpresa Reconocida is seeking a seasoned Director of Market Operations to oversee all field and market operations for EMEA. This role will be responsible for directing and overseeing all EMEA operations, market and field, and troubleshooting gaps in performance and processes.Key Responsibilities:Be the reporting line for all...
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Director of Market Operations EMEA
hace 3 semanas
Madrid, Madrid, España Empresa Reconocida A tiempo completoDirector of Market Operations EMEAEmpresa Reconocida is seeking a seasoned Director of Market Operations to oversee all field and market operations for EMEA. This role will be responsible for directing and overseeing all EMEA operations, market and field, and troubleshooting gaps in performance and processes.Key Responsibilities:Be the reporting line for all...
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International Director of Operations
hace 7 días
Madrid, Madrid, España Smartrental A tiempo completoJob Title: International Director of OperationsJob Summary:We are seeking an experienced International Director of Operations to join our Smart Rental team. As a key member of our leadership team, you will be responsible for planning, directing, and coordinating the operations of all hotels in the assigned geographical area.Key Responsibilities:- Lead and...
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International Director of Operations
hace 3 semanas
Madrid, Madrid, España Smartrental A tiempo completoJob Title: International Director of OperationsSmartRental Group is a dynamic company dedicated to the operation and management of properties for the tourism and catering sector. We are seeking an experienced International Director of Operations to join our team.Key Responsibilities:Plan, direct, and coordinate the operations of all hotels in the assigned...
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International Director of Operations
hace 3 semanas
Madrid, Madrid, España Smartrental A tiempo completoJob Title: International Director of OperationsSmartRental Group is a dynamic company dedicated to the operation and management of properties for the tourism and catering sector. We are seeking an experienced International Director of Operations to join our team.Key Responsibilities:Plan, direct, and coordinate the operations of all hotels in the assigned...
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Director of Supply Chain Operations
hace 2 semanas
Madrid, Madrid, España Aenova Holding A tiempo completoJoin Aenova Holding as a key player in our global supply chain operations. We are seeking a highly skilled Director of Supply Chain Operations to lead our team in Latina, Italy.As a Director of Supply Chain Operations, you will be responsible for overseeing the entire supply chain process, from procurement to delivery. You will work closely with our...
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International Director of Operations
hace 7 días
Madrid, Madrid, España Smartrental A tiempo completoRole OverviewThe International Director of Operations is responsible for planning, directing, and coordinating the operations of all the Hotels in the assigned geographical area.Key ResponsibilitiesEnsure and improve performance, productivity, efficiency, and profitability by providing effective methods and strategies.Lead, direct, and manage daily hotel...
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Director of Renewal Operations
hace 3 semanas
Madrid, Madrid, España Board Deutschland A tiempo completoDirector of Renewal OperationsAt Board, we empower enterprises to plan smarter, drive outcomes, and lead transformation with our Intelligent Planning Platform. Trusted by thousands of leading organizations, our platform has been designed with enterprise planning agility in mind and is driven by the passionate care of our people. We believe every colleague...
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Director of Renewal Operations
hace 3 semanas
Madrid, Madrid, España Board Deutschland A tiempo completoDirector of Renewal OperationsAt Board, we empower enterprises to plan smarter, drive outcomes, and lead transformation with our Intelligent Planning Platform. Trusted by thousands of leading organizations, our platform has been designed with enterprise planning agility in mind and is driven by the passionate care of our people. We believe every colleague...
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Director of Renewal Operations
hace 3 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoDirector of Renewal OperationsBoard Deutschland GmbH is seeking a seasoned professional to lead our renewal operations team. As a Director of Renewal Operations, you will be responsible for developing and implementing strategies to maximize contract renewals and protect customer relationships.Key Responsibilities:Lead a team of 5 Renewal Managers to deliver...
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Director of Renewal Operations
hace 3 semanas
Madrid, Madrid, España Board Deutschland Gmbh A tiempo completoDirector of Renewal OperationsBoard Deutschland GmbH is seeking a seasoned professional to lead our renewal operations team. As a Director of Renewal Operations, you will be responsible for developing and implementing strategies to maximize contract renewals and protect customer relationships.Key Responsibilities:Lead a team of 5 Renewal Managers to deliver...
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Director of Payment Operations
hace 2 semanas
Madrid, Madrid, España Ancient Gaming A tiempo completoJob Title: Director of Payment OperationsJob Summary:Ancient Gaming is seeking a seasoned payment professional to lead our payment systems strategy and operations. As the Director of Payment Operations, you will be responsible for crafting and executing payment strategies that fuel our company's growth and align with our financial goals.Key...