Director of Operations

hace 2 días

Madrid, Madrid, España Expedia Partner Solutions A tiempo completo
Director of Operations

Expedia Partner Solutions is seeking a seasoned Director of Operations to lead our Private Label Solutions (PLS) business. As a key member of our Sales Execution and Support team, you will drive commercial and operational excellence across our organization.

Key Responsibilities:
  • Own end-to-end workforce management, including forecasting, capacity planning, and project assignment.
  • Develop and execute the Operations roadmap, prioritizing initiatives aligned with our business strategy and goals.
  • Use data, stakeholder, and team feedback to identify opportunities for operational improvement.
  • Set expectations for operational performance and partner experience, defining Key Performance Indicators (KPIs) and Objective and Key Results (OKRs).
  • Enhance visibility and understanding of operational pipeline.
  • Lead highly transparent and effective partnerships with colleagues and stakeholders to influence prioritization and champion collaboration.
  • Assess and manage potential business continuity issues and risks, ensuring necessary policies and processes are up to date and actionable.
  • Continuously assess new processes, products, services, and systems to ensure efficient operation and delivery of business goals.
  • Lead, coach, and develop the operations team.
Requirements:
  • Experience managing global operations teams for a large-scale enterprise business, preferably in the travel and/or technology space.
  • Excellent understanding of operational structures, processes, and tools essential to managing large operational projects.
  • Results-oriented and comfortable motivating teams to achieve ambitious targets and goals.
  • Salesforce proficiency is a must.
  • Self-motivated, self-aware, and able to drive collaborative success.
  • Advanced Microsoft Office skills; advanced skills in relational database management systems and data visualization/reporting solutions (e.g., Tableau), skilled in using project management software.
  • Proficiency in English + additional language a plus.
About Expedia Group

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability, or age.

  • Director of Operations

    hace 16 horas

    Madrid, Madrid, España Expedia Partner Solutions A tiempo completo

    Director of OperationsExpedia Partner Solutions is seeking a seasoned Director of Operations to lead our Private Label Solutions business. As a key member of our Sales Execution and Support team, you will drive operational excellence and contribute to the company's growth.Key Responsibilities:Own end-to-end workforce management, including forecasting,...

  • Director of Operations

    hace 19 horas

    Madrid, Madrid, España Expedia Partner Solutions A tiempo completo

    Director of OperationsExpedia Partner Solutions is seeking a seasoned Director of Operations to lead our Private Label Solutions business. As a key member of our Sales Execution and Support team, you will drive operational excellence and contribute to the company's growth.Key Responsibilities:Own end-to-end workforce management, including forecasting,...

  • International Director of Operations

    hace 4 semanas

    Madrid, Madrid, España Smartrental Group A tiempo completo

    International Regional Director of OperationsAbout the RoleThe International Regional Director of Operations is a key leadership position responsible for overseeing the strategic planning, direction, and coordination of hotel operations across assigned geographical areas.Key ResponsibilitiesLead and direct daily hotel operations, ensuring effective...

  • International Director of Operations

    hace 4 semanas

    Madrid, Madrid, España Smartrental Group A tiempo completo

    International Regional Director of OperationsAbout the RoleThe International Regional Director of Operations is a key leadership position responsible for overseeing the strategic planning, direction, and coordination of hotel operations across assigned geographical areas.Key ResponsibilitiesLead and direct daily hotel operations, ensuring effective...

  • International Director of Operations

    hace 4 semanas

    Madrid, Madrid, España SmartRental A tiempo completo

    {"title": "International Director of Operations", "description": "Key ResponsibilitiesThe International Director of Operations is responsible for planning, directing, and coordinating the operations of all hotels in the assigned geographical area.Key responsibilities include:Ensuring and improving performance, productivity, efficiency, and profitability...

  • International Director of Operations

    hace 4 semanas

    Madrid, Madrid, España SmartRental A tiempo completo

    {"title": "International Director of Operations", "description": "Key ResponsibilitiesThe International Director of Operations is responsible for planning, directing, and coordinating the operations of all hotels in the assigned geographical area.Key responsibilities include:Ensuring and improving performance, productivity, efficiency, and profitability...

  • International Director of Operations

    hace 4 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    International Regional Director of OperationsAt SmartRental, we are seeking a highly skilled and experienced International Regional Director of Operations to lead our hotel operations in a specific geographical area. As a key member of our team, you will be responsible for planning, directing, and coordinating the operations of all our hotels in the assigned...

  • International Director of Operations

    hace 4 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    International Regional Director of OperationsAt SmartRental, we are seeking a highly skilled and experienced International Regional Director of Operations to lead our hotel operations in a specific geographical area. As a key member of our team, you will be responsible for planning, directing, and coordinating the operations of all our hotels in the assigned...

  • International Director of Operations

    hace 3 semanas

    Madrid, Madrid, España SmartRental A tiempo completo

    International Director of OperationsSmartRental Group is a dynamic company dedicated to property management for the tourism and catering sector. We aim to be the European leader in the market, providing diverse solutions for various accommodation needs.As our International Director of Operations, you will be responsible for planning, directing, and...

  • International Director of Operations

    hace 3 semanas

    Madrid, Madrid, España SmartRental A tiempo completo

    International Director of OperationsSmartRental Group is a dynamic company dedicated to property management for the tourism and catering sector. We aim to be the European leader in the market, providing diverse solutions for various accommodation needs.As our International Director of Operations, you will be responsible for planning, directing, and...

  • Director of Market Operations EMEA

    hace 2 días

    Madrid, Madrid, España Empresa Reconocida A tiempo completo

    Director of Market Operations EMEAEmpresa Reconocida is seeking a seasoned Director of Market Operations to oversee all field and market operations for EMEA. This role will be responsible for directing and overseeing all EMEA operations, market and field, and troubleshooting gaps in performance and processes.Key Responsibilities:Be the reporting line for all...

  • Director of Market Operations EMEA

    hace 2 días

    Madrid, Madrid, España Empresa Reconocida A tiempo completo

    Director of Market Operations EMEAEmpresa Reconocida is seeking a seasoned Director of Market Operations to oversee all field and market operations for EMEA. This role will be responsible for directing and overseeing all EMEA operations, market and field, and troubleshooting gaps in performance and processes.Key Responsibilities:Be the reporting line for all...

  • International Director of Operations

    hace 3 semanas

    Madrid, Madrid, España SmartRental A tiempo completo

    International Director of OperationsSmartRental Group is a dynamic company dedicated to property management for the tourism and catering sector. We aim to be the European leader in the market, providing diverse solutions for various accommodation needs.As our International Director of Operations, you will be responsible for planning, directing, and...

  • International Director of Operations

    hace 3 semanas

    Madrid, Madrid, España SmartRental A tiempo completo

    International Director of OperationsSmartRental Group is a dynamic company dedicated to property management for the tourism and catering sector. We aim to be the European leader in the market, providing diverse solutions for various accommodation needs.As our International Director of Operations, you will be responsible for planning, directing, and...

  • International Director of Operations

    hace 2 días

    Madrid, Madrid, España Smartrental A tiempo completo

    Job Title: International Director of OperationsSmartRental Group is a dynamic company dedicated to the operation and management of properties for the tourism and catering sector. We are seeking an experienced International Director of Operations to join our team.Key Responsibilities:Plan, direct, and coordinate the operations of all hotels in the assigned...

  • International Director of Operations

    hace 2 días

    Madrid, Madrid, España Smartrental A tiempo completo

    Job Title: International Director of OperationsSmartRental Group is a dynamic company dedicated to the operation and management of properties for the tourism and catering sector. We are seeking an experienced International Director of Operations to join our team.Key Responsibilities:Plan, direct, and coordinate the operations of all hotels in the assigned...

  • International Director of Operations

    hace 4 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    About SmartRental GroupSmartRental Group is a dynamic company dedicated to property management for the tourism and catering sector. Our vision is to be the European leader in the market, providing diverse solutions for accommodation needs.Job SummaryThe International Regional Director of Operations is responsible for planning, directing, and coordinating...

  • International Director of Operations

    hace 4 semanas

    Madrid, Madrid, España Smartrental A tiempo completo

    About SmartRental GroupSmartRental Group is a dynamic company dedicated to property management for the tourism and catering sector. Our vision is to be the European leader in the market, providing diverse solutions for accommodation needs.Job SummaryThe International Regional Director of Operations is responsible for planning, directing, and coordinating...

  • Director of Messaging Operations

    hace 4 semanas

    Madrid, Madrid, España Vonage A tiempo completo

    About the RoleVonage is seeking a highly skilled Director of Messaging Operations to lead our Carrier Management Team (CMT). As a key member of our organization, you will be responsible for ensuring the optimal performance of our messaging operations, driving efficiency and accuracy while supporting our client-facing requirements.Key ResponsibilitiesEnsure...

  • Director of Messaging Operations

    hace 4 semanas

    Madrid, Madrid, España Vonage A tiempo completo

    About the RoleVonage is seeking a highly skilled Director of Messaging Operations to lead our Carrier Management Team (CMT). As a key member of our organization, you will be responsible for ensuring the optimal performance of our messaging operations, driving efficiency and accuracy while supporting our client-facing requirements.Key ResponsibilitiesEnsure...