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Customer Service Representative with Advanced Slovenian Language Skills
hace 1 mes
We are seeking a highly skilled Customer Service Representative with advanced Slovenian language skills to join our team in Barcelona. As a customer support advisor, you will be responsible for understanding and identifying customer needs, listening, responding, and mediating between our international travelers and accommodation suppliers from all over the world.
Key responsibilities include:
- Clarifying inquiries about service, payment, and technical requirements, providing accurate information and following set processes, via email and phone.
- Providing excellent communication and interpersonal skills, both written and spoken.
- Using user-friendly PC skills, including Office 365, CRM Database, and other internal platforms.
- Employing a problem-solving and solution-driven mentality to deal with customer problems.
- Working in a multicultural and international environment with a positive, motivated mindset.
Requirements include:
- Slovenian language: C2 level and advanced English.
- Excellent communication and interpersonal skills.
- User-friendly PC skills.
- Problem-solving and solution-driven mentality.
- Positive, motivated mindset.
Benefits include:
- Feel Good program with Spanish lessons, quizzes with prizes, and free group activities.
- Free private health insurance.
- Flexible remuneration in nursery school transport.
- Multicultural and international working environment.
- Modern office spaces with free coffee and fruit.
El anuncio original lo puedes encontrar en Kit Empleo: #J-18808-Ljbffr
