Empleos actuales relacionados con Program Manager, Delivery Experience Transportation - Madrid, Madrid - Mygwork
-
Delivery Experience Transportation Program Manager
hace 4 semanas
Madrid, Madrid, España Mygwork A tiempo completoAmazon Store Customer Service is seeking a Delivery Experience Transportation Program Manager to help us improve our delivery processes.The role is to be the Voice of Delivery Experience, analysing the processes and understanding areas for improvement.This role can be based in Madrid.At Amazon, we're working to be the most customer-centric company on earth....
-
Program Manager, Delivery Experience
hace 4 semanas
Madrid, Madrid, España Engineeringuk A tiempo completoJob Description:Amazon Store Customer Service is seeking a skilled Program Manager to help improve our delivery processes. As the Voice of Delivery Experience, you will analyze processes and identify areas for improvement. This role can be based in Madrid.About the Role:As a Program Manager, you will be responsible for managing the Customer service...
-
Transportation Program Manager
hace 4 semanas
Madrid, Madrid, España Engineeringuk A tiempo completoJob SummaryWe are seeking a skilled Transportation Program Manager to join our team at Engineeringuk. The successful candidate will be responsible for analyzing processes and procedures to improve the Delivery Experience and its key metrics.About the RoleThe ideal candidate will have a strong analytical mindset, excellent communication skills, and the...
-
Senior Delivery Experience Program Manager
hace 2 semanas
Madrid, Madrid, España Engineeringuk A tiempo completoAbout the RoleAt Engineeringuk, we're working to deliver exceptional customer experiences through innovative solutions. Our goal is to exceed customer expectations by ensuring timely, accurate, and cost-effective order deliveries. We're striving to introduce pioneering products and services in the last-mile delivery space. Come build the future with us.We're...
-
Senior Program Manager
hace 4 semanas
Madrid, Madrid, España Amazon A tiempo completoProgram Manager - Delivery Service Partners ExperienceAt Amazon, we're committed to delivering exceptional customer experiences. To achieve this, we're seeking a skilled Program Manager to oversee the Delivery Service Partner (DSP) Experience across the European Union. This role will involve gathering and consolidating information from primary points of...
-
Senior Program Manager
hace 4 semanas
Madrid, Madrid, España Amazon Spain Services, S.L.U. - B76 A tiempo completoProgram Manager for Delivery Service Partners ExperienceAt Amazon Spain Services, S.L.U. - B76, we're working to be the most customer-centric company on earth. One customer experience that we are constantly looking to take to a new level is how we fulfill and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their...
-
European Delivery Experience Manager
hace 6 días
Madrid, Madrid, España Amazon A tiempo completoAt Amazon, our Customer-centric approach is paramount to our success. One key area where we consistently strive to exceed customer expectations is in last-mile delivery. Our aim is to deliver orders with speed, accuracy, and cost-effectiveness, regardless of their size or complexity.To achieve this goal, we're continuously innovating and introducing...
-
Program Manager
hace 6 días
Madrid, Madrid, España Amazon A tiempo completoProgram Manager - DSP ExperienceAbout the RoleWe are seeking a skilled Program Manager to oversee the Delivery Service Partner (DSP) experience across the European Union. This role will be responsible for gathering and consolidating information from primary points of contact with Amazon's last-mile logistics partners in all EU countries.Key Responsibilities*...
-
European Delivery Program Lead
hace 4 días
Madrid, Madrid, España ENGINEERINGUK A tiempo completoLead a European delivery program with a talented teamWe are seeking an experienced and results-driven individual to fill the role of Senior DSP Manager. In this position, you will lead a team of dedicated professionals in delivering exceptional service to our customers and driving business growth across Europe.Your key responsibilities:Direct a team of...
-
Madrid, Madrid, España Amazon A tiempo completoAt Amazon, we strive to be the most customer-centric company on earth. One customer experience we aim to elevate is how we fulfill and deliver orders. Our goal is to exceed customer expectations by ensuring timely, accurate, and cost-effective delivery of orders, regardless of size. To achieve this, we continuously innovate and introduce pioneering products...
-
Data Center Program Manager
hace 6 días
Madrid, Madrid, España Engineeringuk A tiempo completoJob SummaryAs a Technical Infrastructure Program Manager, you will lead cross-functional teams to drive the implementation and deployment of data center expansion projects in EMEA. This role requires strong communication skills and experience in managing large-scale budgets and infrastructure projects.Key ResponsibilitiesBreak down large, complex projects...
-
Program Manager
hace 6 días
Madrid, Madrid, España Amazon A tiempo completoAbout AmazonAt Amazon, we are committed to delivering exceptional customer experiences. Our goal is to exceed customer expectations by providing fast, accurate, and cost-effective order delivery. To achieve this, we are continually innovating and introducing new products and services in the last-mile delivery space.Job DescriptionWe are seeking a Program...
-
Senior Program Manager DSP Experience
hace 4 semanas
Madrid, Madrid, España Amazon Spain Services, S.L.U. - B76 A tiempo completoProgram Manager DSP Experience EUAt Amazon Spain Services, S.L.U. - B76, we're working to be the most Customer-centric company on earth. One customer experience that we are constantly looking to take to a new level is how we fulfil and deliver orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how...
-
Logistics Delivery Experience Manager
hace 4 semanas
Madrid, Madrid, España Zooplus Services A tiempo completoDelivery Experience Manager RoleAt Zooplus Services, we're on a mission to create joy for pets and their parents. As a key member of our Operations & Logistics team, you'll play a vital role in delivering exceptional customer experiences across Europe.Key Responsibilities:• Develop and implement strategies to improve delivery quality and customer...
-
Logistics Delivery Experience Manager
hace 1 mes
Madrid, Madrid, España Zooplus Services A tiempo completoJob Description:At Zooplus Services, we're on a mission to create joy for pets and their parents. As a key member of our Operations & Logistics team, you'll play a crucial role in delivering exceptional customer experiences across Europe.Key Responsibilities: Develop and implement strategies to improve delivery quality and customer satisfaction in your...
-
Transportation Logistics Manager for Amazon
hace 6 días
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleAs a Transportation Logistics Manager at Amazon, you will play a crucial role in driving our global business forward. You will be responsible for overseeing the planning, execution, and optimization of our transportation operations to ensure seamless delivery of packages to customers.This is a dynamic role that requires a unique blend of...
-
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Program Manager to lead the delivery of our Data Centre infrastructure projects. As a key member of our team, you will be responsible for managing cross-functional teams to deliver projects from strategy to deployment.With a strong background in project management and technical expertise, you...
-
Senior EU Delivery Service Partner Manager
hace 6 días
Madrid, Madrid, España Mygwork A tiempo completoThe EU Central DSP Management Team is seeking a highly skilled Senior DSP Manager to join our rapidly growing team. As a key member of our team, you will be responsible for optimizing our end-to-end relationships with Delivery Service Partners (DSPs) who deliver directly to our customers across Europe.This role involves leading strategic programs and...
-
Senior Program Manager
hace 6 días
Madrid, Madrid, España Amazon Spain Services, S.L.U. - B76 A tiempo completoAbout the RoleWe are seeking a seasoned Program Manager to lead our Delivery Service Partner (DSP) Experience initiative across the European Union.In this role, you will be responsible for developing and implementing a comprehensive program strategy tailored to the unique needs of DSPs in each EU country. This includes collecting feedback, analyzing...
-
Senior Program Manager for Delivery Service Partners
hace 4 semanas
Madrid, Madrid, España Engineeringuk A tiempo completoJob Description:At Engineeringuk, we're committed to delivering exceptional customer experiences. To achieve this, we're seeking a skilled Senior Program Manager for Delivery Service Partners to oversee the Delivery Service Partner (DSP) Experience across the European Union.Key Responsibilities:Lead the development and implementation of a program strategy...
Program Manager, Delivery Experience Transportation
hace 1 mes
Customer Service Program Manager
We are seeking a talented Program Manager to join our Amazon Customer Service team in Madrid. As a Delivery Experience Transportation Program Manager, you will be responsible for analyzing processes and procedures to improve the delivery experience and its key metrics.
Key responsibilities include:
- Completing analysis of processes and procedures to identify areas for improvement
- Building and driving innovative solutions to improve the delivery experience and performance metrics
- Ensuring communication bridges are initiated and upheld between transportation teams, carriers, and customer service
The successful candidate will have a strong analytical mindset, excellent written and verbal communication skills, and experience in program or project management. Additionally, they will have experience working cross-functionally with tech and non-tech teams, defining and implementing process improvement initiatives using data and metrics, and experience in stakeholder management.
As a member of our team, you will be responsible for driving end-to-end delivery and communicating results to senior leadership. You will also be responsible for leading process improvements, building processes, and managing complex projects with often conflicting requirements.
We are an equal opportunities employer and believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills, and we value your passion to discover, invent, simplify, and build.
