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Operations Coordinator

hace 2 meses

Madrid Centro, Madrid, España Tiffany A tiempo completo
About the Role

We are seeking a highly skilled and detail-oriented Operations Coordinator to join our team at Tiffany & Co. in Madrid.

The successful candidate will have a minimum of three years' experience in sales, retail, or a related field, with a strong background in inventory management and customer service.

Key Responsibilities
  • Provide exceptional operational support to drive sales and service.
  • Partner with the Client Advisor and management team to ensure seamless customer experiences.
  • Oversee the receipt of all incoming merchandise, including liaison with customs and shipping agents.
  • Support Client Services, including cleaning jewelry, transferring merchandise, and providing after-sales care.
  • Manage inventory, including monitoring and reconciling merchandise inventory, stock control, cycle count accuracy, shrinkage, and ensuring appropriate assortment and model stock levels.
  • Coordinate price changes and partner with store management to ensure all processes and systems support the required service standards.
  • Partner with Store Management to ensure all onsite facilities are operating and WHS is managed as per company guidelines.
Requirements
  • A minimum of three years' experience in retail stock management/inventory control.
  • Strong analytical skills and proficiency in Microsoft Word and Excel.
  • Ability to work retail store hours, including nights, weekends, and holidays.
  • Organized and detail-oriented with flexibility to perform different tasks based on day-to-day business needs.
  • Fluent in Spanish and English.
What We Offer

In return, you will earn a competitive salary, opportunities for career development, and Tiffany-designed training programs, as well as generous employee discounts.

Design your career within a tradition of excellence at Tiffany & Co.