Logistics Operations Coordinator

hace 1 día


Alicante, Alicante, España Db Schenker A tiempo completo

About Us

At DB Schenker, we are part of a global logistics network that connects the world. Our network enables you to shape your career by encouraging contributions and making a difference.

We value diversity and welcome individual backgrounds, perspectives, and skills. Together as one team, we are Here to Move.

Job Overview

We are looking for an Airfreight Operations Clerk at DB Schenker in Spain (Alicante, Valencia, or Madrid). As a key member of our team, you will serve our customers by maintaining frequent contact and building strong relationships.

Your responsibilities include ensuring shipments operate accurately and on time according to our routemaps provided by Cargo IQ. You will be responsible for:

  • FOLLOWING OPERATIONAL PROCESSES AND CORPORATE/INTERNAL SOPs TO ENSURE COMPLIANCE WITH CORPORATE KPIs AND SOPs.
  • MANAGING THE PROCESS FLOW IN THE TMS ACCURATELY TO ENSURE SHIPMENTS ARE HANDLED EFFICIENTLY AND AT THE LOWEST POSSIBLE COST.
  • PREPARING, HANDLING, AND PROCESSING NECESSARY DOCUMENTATION (AIR WAYBILLS, COMMERCIAL, CUSTOMS/REGULATORY DOCUMENTS).
  • TRACKING AND TRACING CARGO ACCURATELY AND PROVIDING SHIPMENT STATUS UPDATES TO CUSTOMERS.
  • COORDINATING WITH TRANSPORTERS FOR TIMELY CARGO DELIVERY AND MONITORING ATA/ETA WITH AIRLINES.
  • PROVIDING CUSTOMER QUOTES, DISPATCH IMPORT ARRIVAL NOTICES, AND RESOLVING ISSUES RELATED TO CARGO SHORTAGE, DAMAGE, OR CLAIMS.
  • ENSURING TIMELY AND ACCURATE INVOICING, ADDRESSING ANY DISCREPANCIES, AND MEETING CLIENT REQUIREMENTS.

Your Profile

We require:

  • An academic background of Diploma, Degree, Bachelor's Degree, or equivalent experience.
  • Proficiency in Spanish and intermediate English.
  • Knowledge of logistics.
  • Strong customer service skills.

Estimated Salary: €28,000 - €38,000 per annum

The position can be based in Alicante, Madrid, or Valencia.



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