Financial Operations Specialist
hace 4 semanas
Ebury is a hyper-growth FinTech firm that offers a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.
We are looking for a Financial Operations Graduate to join our team in León, Spain. The successful candidate will be responsible for:
- Instruction and initial verification of client payments, in accordance with internal processes and internal SLAs.
- Completion of payment beneficiaries, in accordance with internal processes.
- Helping clients to resolve questions or issues regarding their transactions and payments, on email, phone, and chat, with empathy and enthusiasm.
- Take and act on instructions from clients interacting with Ebury offline, in accordance with internal processes.
- Take responsibility for assigned tasks and demonstrate end-to-end ownership.
- Creation and manual enrichment of transaction reporting files.
- Reconciliation of client funds, FX settlements, and internal cash movements sent and received across Ebury's network of bank accounts.
- Investigation of unallocated and/or non-received funds, and rejection or escalation as required.
- Funding client trades, where manual funding is required.
- Check and confirm status of payments in third-party banking and payment platforms, including SWIFT GPI.
- Communicate the status of tasks to colleagues, supervisors, and managers, and escalate problems swiftly, as needed.
The ideal candidate will have good communication skills, both written and verbal, and be able to work in a team environment. They will also have a proactive and diligent approach, with good attention to detail and the ability to work under pressure.
We offer a hybrid working arrangement, with 4 days a week office-based working and 1 day working from home. Evening shifts will be paid an enhanced rate of pay.
We are expanding our operations to the north of Spain and are looking for candidates to drive our dreams in León.
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