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Senior Solutions Delivery Consultant

hace 1 mes

Madrid, Madrid, España Nextiva A tiempo completo

Transform customer experiences with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place.

As a Senior Solutions Delivery Consultant at Nextiva, you will redefine the future of customer experiences, one conversation at a time.

Key Responsibilities:

  • Initiate and manage enterprise solutions Professional Services projects, ensuring technical development/delivery, resourcing, and vendor management planning is in place, maintained, and accurate.
  • Work closely with sales and pre-sales engineers for completeness and accuracy of scoping and a clear understanding of customer requirements and value proposition.
  • Deliver high-stakes professional services project SKUs promptly meeting the customer's requirements and value proposition.

This position requires strong personal time management skills, organizational skills, accountability, autonomy, problem-solving, and the ability to multitask in a constantly changing environment with multiple priorities.

Responsibilities include but are not limited to solutions architecture, solutions scoping, solutions implementation and configuration, and self-project management.

The Solutions Consultant at Nextiva is highly passionate about successful customer outcomes, service and project delivery, value delivery, consulting, and deep technical knowledge in the areas of enterprise solutions architecture, systems implementation and configuration, workflows and automation, and problem solving.

The candidate must be detail-oriented, have experience in managing multiple implementations simultaneously, be meticulously organized, and professional, be an exceptional communicator, be people / customer-centric, and be able to prioritize multiple demands in a fast-paced environment.