Airline Communication Expert

hace 4 días


Barcelona, Barcelona, España Sita A tiempo completo
About the Role

SITA's Aircraft Business Unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through advanced communication solutions.

Job Responsibilities
  • Provide expert problem resolution and service implementation for SITA for Aircraft Cockpit communication services.
  • Handle customer inquiries, coordinating with internal and external stakeholders.
  • Implement SITA for Aircraft Cockpit services, ensuring timely delivery.
Requirements

To succeed in this role, you will need:

  • A university degree in Electronics, Telecommunications, Computer Science, Engineering, Mathematics, or Aviation.
  • 1-5 years of professional experience in technical support, preferably in the airline, aviation, or telecommunications industry.
  • Strong problem-solving skills and ability to coordinate with various stakeholders.
  • Excellent communication and customer service skills.
What We Offer

We provide a dynamic work environment that values diversity and inclusivity. Our benefits include:

  • Flex Week: Work from home up to 2 days/week (depending on your team's needs).
  • Flex Day: Make your workday suit your life and plans.
  • Flex-Location: Take up to 30 days a year to work from any location in the world.
  • Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year.
  • Professional Development: Level up your skills with our training platforms, including LinkedIn Learning.
  • Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

The estimated salary for this position is $60,000 - $80,000 per year, depending on location and experience.



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