Customer Service Representative

hace 3 semanas


Madrid, Madrid, España Sitel A tiempo completo
Job Title: Customer Service Representative

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. This role requires native-level proficiency in German and advanced proficiency in English.

Key Responsibilities:
  • Main point of contact for customers, coordinating with markets, retailers, and internal stakeholders.
  • Serve as a liaison with external suppliers to address and resolve premium customer requests.
  • Solve customers' requests by offering exquisite treatment.
  • Manage incidents efficiently, guiding management to customer satisfaction and loyalty.
Requirements:
  • Excellent coordination and communication skills.
  • Proactive and solution-oriented.
  • Pronounced sociability, competence in dealing with demanding customers, and multilingualism.
  • Comfortable managing multiple tasks simultaneously.
  • Native-level German and advanced English proficiency (minimum C1).
  • Residence in the Madrid area.
Experience:
  • Preferably with experience in the hospitality and/or automotive industry.
  • Relevant experience in the luxury industry.
Offer Conditions:
  • Permanent contract.
  • 39-hour work week.
  • Availability required between 8 AM and 8 PM, Monday to Friday.
  • Possibility of extra income for availability outside of regular hours.
  • Salary up to €26,500 per month.
  • Paid training for 3 weeks.
  • On-site work at our offices in Puerta de Toledo/Pirámides - Paseo Imperial, 14.
  • Potential transition to a hybrid work model after the learning curve.

We are committed to your growth and well-being. Our innovative training plan will help you develop your skills and knowledge. We also offer workout routines, nutritional support, and tools for work-life balance.

Create your best moments with us.



  • Madrid, Madrid, España JL Talent Partners A tiempo completo

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team in Spain. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via phone and email.Key Responsibilities:Provide timely and effective support to customers via phone and...


  • Madrid, Madrid, España Teleperformance A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Teleperformance. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their queries, and resolving any issues they may have.Key...


  • Madrid, Madrid, España Teleperformance A tiempo completo

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Teleperformance. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their queries, and resolving any issues they may have.Key...


  • Madrid, Madrid, España DailyStaffWorks A tiempo completo

    Customer Service RepresentativeAt DailyStaffWorks, we are seeking a highly skilled Customer Service Representative to join our international team. As a Customer Service Representative, you will be the primary point of contact for Spanish-speaking customers who require technical support for various products.Key Responsibilities:Answer customer inquiries via...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their queries are resolved efficiently and effectively.Key...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their queries are resolved efficiently and effectively.Key...


  • Madrid, Madrid, España Webhelp Spain A tiempo completo

    Job Title: Customer Service RepresentativeAre you passionate about sales and customer service? Do you enjoy working in a dynamic and fast-paced environment? We are looking for a Customer Service Representative to join our team at Webhelp Spain.About the JobWe offer a unique opportunity to work with a global company that values customer experience and...


  • Madrid, Madrid, España Webhelp Spain A tiempo completo

    Job Title: Customer Service RepresentativeAre you passionate about sales and customer service? Do you enjoy working in a dynamic and fast-paced environment? We are looking for a Customer Service Representative to join our team at Webhelp Spain.About the JobWe offer a unique opportunity to work with a global company that values customer experience and...


  • Madrid, Madrid, España Viking A tiempo completo

    Job Title: Customer Service RepresentativeWe're seeking a highly skilled Customer Service Representative to join our team at Viking. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, handling incoming calls, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    Customer Service RepresentativeAt Recruit4Work Sl, we are seeking a highly skilled Customer Service Representative to join our team in Casablanca, Morocco. As a Customer Service Representative, you will be responsible for handling inbound customer calls, actively listening to customers, and providing quick, effective solutions to their needs.Key...


  • Madrid, Madrid, España Nutreco A tiempo completo

    Job Description:The Customer Service Representative plays a crucial role in ensuring customer satisfaction and commercial targets are met. This involves handling advisory and commercial customer requests, both reactively and proactively, in line with relevant guidelines.Key responsibilities include:Accepting and processing incoming ordersAnswering questions...


  • Madrid, Madrid, España Nutreco A tiempo completo

    Job Description:The Customer Service Representative plays a crucial role in ensuring customer satisfaction and commercial targets are met. This involves handling advisory and commercial customer requests, both reactively and proactively, in line with relevant guidelines.Key responsibilities include:Accepting and processing incoming ordersAnswering questions...


  • Madrid, Madrid, España TELEPERFORMANCE SPAIN A tiempo completo

    Customer Service RepresentativeWe are seeking highly skilled customer service representatives to join our international team at Teleperformance Spain. As a customer service representative, you will be responsible for providing exceptional service to our clients, answering their inquiries, and resolving any issues they may have.Responsibilities:Provide...


  • Madrid, Madrid, España TELEPERFORMANCE SPAIN A tiempo completo

    Customer Service RepresentativeWe are seeking highly skilled customer service representatives to join our international team at Teleperformance Spain. As a customer service representative, you will be responsible for providing exceptional service to our clients, answering their inquiries, and resolving any issues they may have.Responsibilities:Provide...


  • Madrid, Madrid, España Amadeus A tiempo completo

    Job Title: Service Account ManagerAbout the Role:As a Service Account Manager at Amadeus, you will be the primary customer care representative for strategic customers. Your key responsibilities will include monitoring service performance, fostering service/process improvements, and enhancing customer satisfaction. You will also be responsible for customer...


  • Madrid, Madrid, España Recruit4Work Sl A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at Recruit4Work Sl. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and performing administrative tasks.Key responsibilities include:Handling customer inquiries and...


  • Madrid, Madrid, España Msx International Inc. A tiempo completo

    Job Title: Customer Service RepresentativeAbout the Role:Msx International Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have.Key...


  • Madrid, Madrid, España IPAC Bachelor Factory A tiempo completo

    Job DescriptionWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at IPAC Bachelor Factory. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues related to insurance claims.Key Responsibilities:Respond to customer inquiries via phone and emailResolve...


  • Madrid, Madrid, España IPAC Bachelor Factory A tiempo completo

    Job DescriptionWe are seeking a highly skilled and multilingual Customer Service Representative to join our team at IPAC Bachelor Factory. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues related to insurance claims.Key Responsibilities:Respond to customer inquiries via phone and emailResolve...


  • Madrid, Madrid, España Viking Assistance Group A tiempo completo

    We are seeking a highly skilled Customer Service Representative to join our team at Viking Assistance Group.The ideal candidate will possess excellent communication skills, both written and verbal, and be fluent in English.As a Customer Service Representative, you will be responsible for receiving and responding to phone inquiries from customers who require...