Motivated Field Service Professional

hace 3 semanas


Madrid, Madrid, España Abb A tiempo completo

Drive business growth as a motivated Field Service Professional in our dynamic team at ABB.

We offer a competitive salary of 60,000 EUR per year (gross) in Spain, reflecting the local cost of living.

About the Role

In this key position, you will be responsible for delivering exceptional customer service by executing onsite service work – commissioning, diagnostics, repairs, preventive maintenance, upgrades, and retrofits – and remote technical support according to work instructions and in accordance with ABB processes, standards, and safety guidelines.

You will have close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service.

Key Responsibilities:
  • Executing onsite service tasks like commissioning of equipment, diagnostics and repairs, preventive maintenance, upgrades, retrofits, etc.
  • Ensuring that Health, Safety & Environment (HSE) practices are of high standard, and working to eliminate unsafe practices and incidents.
  • Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions.
  • Reporting work done (technical report, material used, timesheet, and travel expenses) in a timely manner and following up when needed.
  • Identifying potential equipment failures and taking corrective actions, troubleshooting complex equipment failures, and making recommendations to avoid the problem in the future.
  • Making suggestions for product, quality, and customer service improvements, and discussing them with the team.
Qualifications and Requirements

To succeed in this role, you must have:

  • An electrical or electronic engineering degree or professional module.
  • A deep knowledge of AC/DC drives technology and hands-on experience in servicing, maintaining, commissioning, and repairing ABB or other brand Drives for different types of industries and applications.
  • Sound knowledge (more than 5 years of experience) of industrial communications is highly appreciated.
  • Proven experience in technical remote support using digital tools.
  • A current car driving license (type B) valid in Spain as well as specific VISA/work permit for Spain.
  • Fluent in Spanish and good command of English, both written and spoken.
About ABB

We value people from different backgrounds and believe in empowering everyone to create sustainable solutions. If you're passionate about driving efficiency and sustainability, apply today and visit www.abb.com to learn about the impact of our solutions across the globe.



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