Receptionist
hace 3 semanas
Welcome to a role that puts you at the heart of the hotel's operations and allows you to deliver exceptional guest experiences.
Your Key Responsibilities:- Provide a warm and personalized welcome to guests, ensuring their stay is comfortable and enjoyable.
- Act as a liaison between guests and hotel departments, facilitating seamless communication and resolving any issues that may arise.
- Contribute to the continuous improvement of hotel services, sharing ideas and suggestions to enhance the guest experience.
- Build strong relationships with guests, ensuring their loyalty and encouraging repeat visits.
- Manage online and phone reservations, check-in and check-out processes, and maintain accurate records of bookings and payments.
- Upsell additional facilities and services, when appropriate, to enhance the guest experience.
- Support the hotel bar and prepare simple snacks for guests, ensuring a high level of service and quality.
- Collaborate with the housekeeping team to ensure rooms are clean, tidy, and fully furnished to meet guest needs.
- Confirm group reservations and arrange personalized services for VIP customers and event attendees.
- Fluency in English, Spanish, and French, with any additional languages being a plus.
- Strong interpersonal skills, with a keen sense of customer needs and a passion for delivering exceptional service.
- A desire to grow in the hospitality sector and a willingness to learn and develop new skills.
- A dynamic and supportive work environment within a global company.
- Opportunities for career development and growth within the Accor group.
- A comprehensive benefits package, including an Accor discounts card.
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Receptionist
hace 1 semana
Sant Joan Despí, Barcelona, España Accor A tiempo completoJob Title: ReceptionistWe are seeking a skilled and friendly Receptionist to join our team at Novotel Barcelona Sant Joan Despí. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.Key Responsibilities:Ensure a personalized and warm welcome to our guestsManage online...
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Receptionist
hace 1 semana
Sant Joan Despí, Barcelona, España Accor A tiempo completoJob Title: ReceptionistWe are seeking a skilled and friendly Receptionist to join our team at Novotel Barcelona Sant Joan Despí. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.Key Responsibilities:Ensure a personalized and warm welcome to our guestsManage online...
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Receptionist - Hospitality Expert
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Sant Joan Despí, Barcelona, España AccorHotel A tiempo completoJob SummaryWe are seeking a highly skilled and enthusiastic Receptionist to join our team at AccorHotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.Key ResponsibilitiesGuest Services: Ensure a personalized and warm welcome to our guests, prioritizing their...
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Receptionist - Hospitality Expert
hace 1 mes
Sant Joan Despí, Barcelona, España AccorHotel A tiempo completoJob SummaryWe are seeking a highly skilled and enthusiastic Receptionist to join our team at AccorHotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.Key ResponsibilitiesGuest Services: Ensure a personalized and warm welcome to our guests, prioritizing their...
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Receptionist - Hospitality Expert
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Sant Joan Despí, Barcelona, España Accor A tiempo completoJob DescriptionWelcome to a role that puts you at the heart of the hotel's operations and allows you to make a lasting impression on our guests.Your Key Responsibilities:Provide a warm and personalized welcome to our guests, ensuring their stay is nothing short of exceptional.Act as a liaison between guests and hotel departments, facilitating seamless...
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Receptionist - Hospitality Expert
hace 4 semanas
Sant Joan Despí, Barcelona, España Accor A tiempo completoJob DescriptionWelcome to a role that puts you at the heart of the hotel's operations and allows you to make a lasting impression on our guests.Your Key Responsibilities:Provide a warm and personalized welcome to our guests, ensuring their stay is nothing short of exceptional.Act as a liaison between guests and hotel departments, facilitating seamless...
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