Senior Scheduling Coordinator
hace 2 meses
At Agilent, we inspire and support discoveries that advance the quality of life.
We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise.
Schedule Success is a key to achieving our goals, and as a Senior Scheduling Coordinator, you will be instrumental in ensuring that all customer on-site requests are scheduled efficiently and effectively.
You will confirm all scheduling plans for Agilent Field System Engineers (FSE) and Authorized Service Providers (ASP) for services such as installation, repair, and maintenance on analytical instruments.
As the single point of contact for the FSE, ASPs and customers, you will own the scheduling planning board and drive daily improvements.
Your primary objective will be to meet customer response times, provide quality service, and ensure all field resources are effectively deployed for customer on-site services.
This role requires strong planning and organizational skills, attention to detail, negotiation and persuasion skills, and the ability to thrive in a dynamic environment.
Agilent offers a competitive compensation package, including a base salary range of $65,000-$85,000 per year, depending on location and experience.
We also offer benefits such as health insurance, internal and external training opportunities, lunch vouchers, gym funding, and flexibility to work remotely two days a week.
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