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Cybersecurity Professional for Email Security Solution
hace 2 semanas
Company Overview
Check Point Software Technologies Ltd. is a global leader in cybersecurity solutions, dedicated to protecting organizations from various threats. Our innovative products and services enable customers to stay safe and secure in an increasingly complex digital landscape.
Salary
We offer a competitive salary of $85,000 per year, commensurate with experience, to attract top talent in the industry.
Job Description
We are seeking an experienced Cybersecurity Professional to join our Email Security Team as a Customer Success Manager. This role will play a critical part in ensuring that our customers maximize the value of our email security solution, Avanan. As a member of this dynamic team, you will be responsible for planning and executing a seamless post-sale onboarding process, transitioning the Avanan platform into production while providing initial training to customers.
You will assist and track customers with the ongoing deployment and usage of Avanan's products and services. Additionally, you will lead crisis and incident response efforts, coordinating with the account team, technical support, operations, and engineering teams to ensure timely resolutions, while maintaining clear communication with customers.
Required Skills and Qualifications
To succeed in this role, you must have a strong understanding of Internet protocols, such as HTTP, SMTP, DNS, LDAP, and experience with Linux, Office 365, G-Suite. Experience with email security solutions is highly beneficial. You should also possess exceptional technical presentation and communication skills, both verbal and written.
A proven industry experience in customer interaction and support, along with a technical background in messaging and Internet security principles, is essential. The ability to work independently in a fast-paced environment, combined with being a team player who is flexible yet organized and consistent, is crucial for success.
Benefits
We offer a range of benefits to our employees, including comprehensive health insurance, retirement savings plans, and generous paid time off. We are committed to fostering a diverse team and providing opportunities for growth and development.
Others
If you're passionate about cybersecurity and have what it takes to thrive in a remote-friendly, fast-paced environment, we encourage you to apply. Check Point is an Equal Opportunity Employer, committed to attracting and retaining top talent from diverse backgrounds.