Electric Vehicle Operations Expert
hace 3 semanas
**About Ample, Inc.**
We are a pioneering electric vehicle company that is revolutionizing the way energy is delivered to vehicles. Our team of technologists and designers is passionate about making a positive impact on the environment.
**Job Overview**
We are seeking an experienced Electric Vehicle Operations Expert to join our team in Spain. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our EV battery swapping stations.
**Responsibilities**
- Remotely manage our network of swapping stations to ensure they are always ready for use.
- Monitor battery swaps to guarantee safe and successful completion, as well as excellent customer satisfaction.
- Document all station status, swap results, customer feedback, and other operational data for detailed tracking.
- Escalate any technical issues promptly to support teams, collaborating with engineers and others to troubleshoot and resolve hardware and software problems efficiently.
- Assist customers with using the swapping stations and addressing any vehicle-related concerns or inquiries.
- Perform driving, testing, validation, and hands-on work in the field as needed.
**Requirements**
To succeed in this role, you should possess:
- A degree in Electrical Engineering, Electronics, or Mechanical Engineering.
- Tech-savviness, enabling you to investigate, understand, and resolve complex technical issues related to robotics and batteries.
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