Customer Value Management Specialist
hace 2 semanas
About Eni
Eni is a leading energy company that integrates retail business and renewable generation with self-consumption and electric mobility solutions. We provide electricity and gas to over 10 million homes and businesses across Europe, offering a range of career opportunities for our team.
Our Vision
We are committed to progressively increasing our offer of services, infrastructures, and green energy for our customers, providing our team with greater professional projection and growth.
Job Summary
We are seeking a Customer Value Management Specialist to join our Backoffice department at Plenitude Iberia. As a member of our team, you will be responsible for:
- Improving the customer experience using a data-driven approach to decision-making.
- Developing new campaigns and initiatives to increase customer satisfaction.
- Developing new campaigns and initiatives to increase customer value.
- Presenting results to all relevant stakeholders.
Requirements
To be successful in this role, you will need:
- Demonstrable commercial experience.
- Business acumen: ability to design activities starting from a blank sheet of paper, always using data.
- Ability to work in cross-functional teams.
- Flexibility in the face of rapid changes in the market context.
- Ability to give and receive feedback in a constructive manner.
- English medium level.
Location
Santander, Cantabria
Contract Type
Permanent
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