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Customer Portfolio Management Expert

hace 3 meses

Santander, Cantabria, España Eni A tiempo completo

Position Overview:

As a Customer Value Management Specialist at Eni, you will play a crucial role in enhancing our customer portfolio management strategies. Your primary focus will be on utilizing outbound sales channels to maintain and elevate customer engagement and satisfaction.

About Eni:

Eni is a leading energy company committed to integrating renewable energy solutions with retail services. We serve millions of customers across Europe, providing innovative electricity and gas solutions while fostering a sustainable future.

Key Responsibilities:

  • Utilize a data-driven approach to enhance customer experiences.
  • Design and implement new initiatives aimed at boosting customer satisfaction.
  • Develop campaigns focused on increasing customer value.
  • Communicate results effectively to relevant stakeholders.

Qualifications:

  • Proven experience in commercial roles.
  • Strong business acumen with the ability to create initiatives from the ground up using data insights.
  • Experience working collaboratively in cross-functional teams.
  • Adaptability to rapidly changing market conditions.
  • Effective feedback skills, both giving and receiving.
  • Proficiency in English.

Location: Santander, Cantabria

Contract Type: Permanent