Customer Experience Specialist
hace 3 semanas
As a Customer Experience Advisor at Accs - Ares Customer Care Solutions GmbH, you will be the first point of contact for customers in our branch or over the phone. You will be responsible for assisting with day-to-day transactions, queries, and servicing, as well as building relationships and finding solutions for our customers.
Key Responsibilities- Acting as the first point of contact for customers in branch or over the phone
- Assisting with day-to-day transactions, queries, and servicing
- Building relationships and finding solutions for customers
- Developing knowledge of services and products to help our customers
- Identifying new ways to improve the customer experience
- Proven ability to deliver outstanding customer service either from a face-to-face or telephony background
- Ability to communicate effectively with customers to truly understand their needs
- Flexibility and a can-do approach to work
- Ability to grow, adapt, and change to accommodate business needs and priorities
In addition to a competitive salary, we offer a wide range of benefits that you can choose from and tailor to your needs. These include a starting salary of £22,400, plus an annual cash allowance of £500 to spend on our great range of benefits.
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Customer Experience Specialist
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Santander, Cantabria, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our branch team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesAct as the first point of contact for customers in branch or over the phone,...
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Customer Experience Specialist
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Santander, Cantabria, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Advisor. As a key member of our branch team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesAct as the first point of contact for customers in branch or over the phone,...
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