Empleos actuales relacionados con Digital Experience Consultant - Madrid, Madrid - Quantum Metric

  • Digital Experience Consultant

    hace 4 semanas

    Madrid, Madrid, España Nexthink A tiempo completo

    Job Title: Digital Experience ConsultantNexthink is a leader in digital employee experience management software, providing IT leaders with unprecedented insight to diagnose and fix issues at scale. As a Digital Experience Consultant, you will work with our strategic accounts to provide ongoing value to our customers, analyzing their data sets and providing...

  • Digital Experience Consultant

    hace 4 semanas

    Madrid, Madrid, España Nexthink A tiempo completo

    Job Title: Digital Experience ConsultantNexthink is a leader in digital employee experience management software, providing IT leaders with unprecedented insight to diagnose and fix issues at scale. As a Digital Experience Consultant, you will work with our strategic accounts to provide ongoing value to our customers, analyzing their data sets and providing...

  • Digital Employee Experience Consultant

    hace 3 semanas

    Madrid, Madrid, España Nexthink A tiempo completo

    Nexthink is the leader in digital employee experience management software.We are seeking a highly skilled Consultant to join our Professional Services team and provide remote support to our strategic accounts.The ideal candidate will have a strong background in IT operations, data analysis, and automation, with experience in end-user computing and technical...

  • Digital Transformation Consultant

    hace 3 semanas

    Madrid, Madrid, España Grupo Digital A tiempo completo

    Grupo Digital is seeking a seasoned IBM Content Manager expert to join our team in Madrid. As a Senior Consultant, you will be responsible for managing and configuring the Content Manager system to meet the needs of our IT sector clients.Key Responsibilities:Configure and manage IBM Content Manager functionsProvide expert-level support and training to...

  • Digital Experience Consultant

    hace 3 semanas

    Madrid, Madrid, España Quantum Metric A tiempo completo

    About the RoleThe Digital Experience Consultant will drive client adoption of the Quantum Metric platform, ensuring customers receive tangible value through our partnership. This role engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business...

  • Digital Employee Experience Consultant

    hace 3 semanas

    Madrid, Madrid, España Nexthink A tiempo completo

    Nexthink is a leader in digital employee experience management software. The company provides IT leaders with unprecedented insight, enabling them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue.As the first solution to allow IT to progress from reactive problem...

  • Digital Employee Experience Consultant

    hace 4 semanas

    Madrid, Madrid, España Nexthink A tiempo completo

    Job Title: Digital Employee Experience ConsultantNexthink is a leader in digital employee experience management software, providing IT leaders with unprecedented insight to diagnose and fix issues at scale. As a Digital Employee Experience Consultant, you will work with strategic accounts to provide ongoing value to Nexthink customers.Main...

  • Digital Employee Experience Consultant

    hace 4 semanas

    Madrid, Madrid, España Nexthink A tiempo completo

    Job Title: Digital Employee Experience ConsultantNexthink is a leader in digital employee experience management software, providing IT leaders with unprecedented insight to diagnose and fix issues at scale. As a Digital Employee Experience Consultant, you will work with strategic accounts to provide ongoing value to Nexthink customers.Main...

  • Digital Employee Experience Consultant

    hace 4 semanas

    Madrid, Madrid, España Nexthink A tiempo completo

    About NexthinkNexthink is a leading provider of digital employee experience management software, empowering IT leaders to deliver exceptional digital experiences to their employees. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints, enabling IT teams to solve complex technical challenges and create...

  • Digital Employee Experience Consultant

    hace 4 semanas

    Madrid, Madrid, España Nexthink A tiempo completo

    About NexthinkNexthink is a leading provider of digital employee experience management software, empowering IT leaders to deliver exceptional digital experiences to their employees. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints, enabling IT teams to solve complex technical challenges and create...

  • Senior Business Digital Consultant

    hace 1 mes

    Madrid, Madrid, España Rocket Digital A tiempo completo

    About Rocket DigitalRocket Digital is a leading digital marketing and technology consulting company. We are currently expanding our operations and our offices are located in Madrid, Barcelona, and Italy. Our team is composed of more than 80 digital native professionals, who have extensive knowledge in the different stages and disciplines of digital...

  • Senior Business Digital Consultant

    hace 1 mes

    Madrid, Madrid, España Rocket Digital A tiempo completo

    About Rocket DigitalRocket Digital is a leading digital marketing and technology consulting company. We are currently expanding our operations and our offices are located in Madrid, Barcelona, and Italy. Our team is composed of more than 80 digital native professionals, who have extensive knowledge in the different stages and disciplines of digital...

  • Digital Experience Consultant

    hace 2 meses

    Madrid, Madrid, España Quantum Metric A tiempo completo

    About the RoleThe Business Consultant will play a critical role in driving client adoption of the Quantum Metric platform, ensuring customers receive tangible value through our partnership. This involves engaging regularly with customers to provide tailored training aligned to organizational use cases, teaching customers how to apply our technology to solve...

  • Nexthink Digital Experience Consultant

    hace 6 días

    Madrid, Madrid, España Nexthink A tiempo completo

    Job DescriptionThe Nexthink Digital Experience Consultant is a critical member of the services organization, serving as a customer-facing representative of the company. This role is responsible for ensuring that Nexthink's products are implemented within a customer's organization in a way that meets or exceeds their reasonable expectations of the solution's...

  • Digital Transformation Consultant

    hace 1 mes

    Madrid, Madrid, España Idean A tiempo completo

    Customer Transformation ConsultantAbout the Role:We are seeking a highly skilled Customer Transformation Consultant to join our team at Idean. As a key member of our Customer First community, you will play a crucial role in helping our clients achieve transformations related to digital marketing, CRM, and e-commerce strategy.Main Responsibilities:Work...

  • Digital Transformation Consultant

    hace 1 mes

    Madrid, Madrid, España Idean A tiempo completo

    Customer Transformation ConsultantAbout the Role:We are seeking a highly skilled Customer Transformation Consultant to join our team at Idean. As a key member of our Customer First community, you will play a crucial role in helping our clients achieve transformations related to digital marketing, CRM, and e-commerce strategy.Main Responsibilities:Work...

  • Senior Business Digital Consultant

    hace 3 semanas

    Madrid, Madrid, España Rocket Digital A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Business Digital Consultant to join our Growth team at Rocket Digital. As a key member of our team, you will play a critical role in creating new business proposals for potential clients and driving growth through digital strategies.Key ResponsibilitiesDevelop and implement digital strategies to align with...

  • Digital Transformation Consultant

    hace 4 semanas

    Madrid, Madrid, España Idean A tiempo completo

    Customer Transformation ConsultantAbout the Role:We are seeking a skilled Customer Transformation Consultant to join our team at Idean. As a key member of our community, you will work closely with clients to define requirements, develop strategies, and implement solutions that drive business growth and customer satisfaction.Main Responsibilities:Collaborate...

  • Digital Transformation Consultant

    hace 3 semanas

    Madrid, Madrid, España Idean A tiempo completo

    Customer Transformation ConsultantAbout the Role:We are seeking a highly skilled Customer Transformation Consultant to join our team at Capgemini Invent. As a key member of our frog Customer First community, you will play a crucial role in helping our clients drive transformations in digital marketing, CRM, and e-commerce strategy.Main...

  • Digital Transformation Consultant

    hace 4 semanas

    Madrid, Madrid, España Idean A tiempo completo

    Customer Transformation ConsultantAbout the Role:We are seeking a skilled Customer Transformation Consultant to join our team at Idean. As a key member of our community, you will work closely with clients to define requirements, develop strategies, and implement solutions that drive business growth and customer satisfaction.Main Responsibilities:Collaborate...

Digital Experience Consultant

hace 2 meses

Madrid, Madrid, España Quantum Metric A tiempo completo
About the Role

The Digital Experience Consultant will drive client adoption of the Quantum Metric platform, ensuring customers receive tangible value through our partnership. This role engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business challenges, and provides ad-hoc analysis/insights to improve digital experiences.

Responsibilities
  • Teach clients how to analyze their data using the Quantum Metric platform to surface defects and opportunities for digital product enhancements.
  • Develop a consultative relationship with each client via a thorough understanding of their business model, strategy, digital properties, key initiatives, and business goals.
  • Provide guidance on best practices for leveraging Quantum Metric to solve business problems and execute on their digital strategy via daily client interactions.
  • Lead training sessions across a plethora of use cases to enable customers to be autonomous, while driving adoption across large audiences.
  • Conduct regular working sessions with clients, product demos, and executive briefings. Travel up to 20% of the time to visit client onsite locations.
  • Proactively analyze client data using the Quantum Metric platform to inform data-driven improvements to digital experiences.
  • Create presentations to summarize opportunities for site optimization and revenue recovery. Present findings with data-driven recommendations and supporting analysis to key client stakeholders.
  • Proactively identify at-risk accounts based on low platform usage, while creating & executing an action plan to drive platform adoption.
  • Establish and maintain expert-level knowledge of product capabilities & configuration options to leverage the Quantum Metric platform to enable customers and surface actionable insights.
  • Serve as the voice of the customer internally at Quantum Metric, advocating for customer needs and providing input into the development of new platform features.
  • Partner with account team to secure renewals and support upsell opportunities through enablement and business value.
Requirements
  • Fluent in English and Spanish with optional Italian language skills.
  • 3+ years serving in a digital analytics-oriented role: Product/Customer Experience/Optimization/Experimentation Analyst, Consulting, or Professional Services.
  • Must be able to analyze digital datasets to draw meaningful conclusions and recommendations. Enjoys solving complex problems without straightforward solutions.
  • Have client-facing experience and be comfortable in a training/subject matter expert (SME) capacity.
  • A solid understanding of eCommerce, web technologies, digital analytics, and best practices for UX/UI. Familiarity with HTML, CSS, and JavaScript is an advantage.
  • Experience with digital analytics and experimentation solutions such as Adobe Analytics, Google Analytics, Heap, Tealeaf, Optimizely, Maxymiser, or Adobe Target.
  • Socially capable and able to build relationships with diverse audiences: senior leaders, middle managers, and individual contributors, both technical and non-technical.
  • Strong time management skills. Must be able to multitask while juggling the needs of multiple clients simultaneously. Able to adapt quickly to changing priorities.
  • Must be a self-starter, who thrives in fast-paced, ambiguous environments.
  • Empathetic to client concerns and passionate about empowering customers to improve their digital experiences.
  • Excellent verbal and written communication skills with exemplary presentation skills. Must be comfortable presenting to large audiences of 50+ individuals.
Perks & Benefits
  • One-time Home-Office Stipend - upon hire.
  • Monthly Business Expense Stipend.
  • Stock Options.
  • Unlimited Paid Time Off.
  • Flexible Schedules.
  • Work From Home.
  • Hybrid workspace solutions available through Upflex.
  • Calm App access.
  • RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack).
  • QM funded Restaurant Vouchers.
  • Private Medical Insurance - 100% Employer Paid, Cover for employees and family, Includes routine dental care.