Digital Employee Experience Consultant

hace 4 semanas


Madrid, Madrid, España Nexthink A tiempo completo
Job Title: Digital Employee Experience Consultant

Nexthink is a leader in digital employee experience management software, providing IT leaders with unprecedented insight to diagnose and fix issues at scale. As a Digital Employee Experience Consultant, you will work with strategic accounts to provide ongoing value to Nexthink customers.

Main Responsibilities:
  • Analyze and benchmark customer data to drive insights for ongoing operations
  • Experience in end-user computing common issues and proper ways to solve them for enterprises
  • Maintain Nexthink's healthy operations in terms of product upgrades and healthy consoles
  • Analyze customer needs, goals, strategic plans, and constraints to advise on the best possible use of Nexthink
  • Provide actionable insights to customers and automation opportunities
  • Be a part of the customer's internal process
  • Support customers' initiatives on Nexthink areas of operations
  • Build content based on customers' requirements and collaborate with specialized teams for advanced content build
  • Provide new insights to integrate Nexthink with existing solutions and internal processes
  • Work against a set of Service Levels (SLs)
  • Stay current on product development/releases to a level required for the above activities
Qualifications:
  • BA/BS preferred in computer science, computer engineering
  • Minimum of 3-5 years of experience in technical consulting, analytics & automation
  • History of data analysis and drive to actionable insights and automation
  • Experience in transformation projects (e.g. Win10, O365)
  • Extensive technical knowledge of end-user computing
  • Ability to collaborate to bring access to product and technical teams, get the right solution delivered and drive feature innovation gathered from customer input
  • Good knowledge of IT operations in challenging environments
  • Ability to quickly learn new technologies in an unsupervised environment
  • Excellent communication, presentation, analytical and teamwork skills
  • Enthusiasm for working in an international, collaborative and fast-paced environment and learning new technologies
  • Excellent knowledge of Microsoft Windows and Linux clients and its applications
  • Practical knowledge of SQL, XML, Windows PowerShell
  • Practical experience in data integration
  • Preferred: knowledge on data science and how to use scripting and visualization tools to provide insights

Nexthink is a pioneer and trailblazer of a global IT Market Category that is shaping the future of how the world works. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

We are a diverse and inclusive company with over 1000 employees across 5 continents. We operate as One Team, connecting, collaborating and innovating to continuously grow. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you.



  • Madrid, Madrid, España Nexthink A tiempo completo

    Nexthink is the leader in digital employee experience management software.We are seeking a highly skilled Consultant to join our Professional Services team and provide remote support to our strategic accounts.The ideal candidate will have a strong background in IT operations, data analysis, and automation, with experience in end-user computing and technical...


  • Madrid, Madrid, España Nexthink A tiempo completo

    Nexthink is a leader in digital employee experience management software. The company provides IT leaders with unprecedented insight, enabling them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue.As the first solution to allow IT to progress from reactive problem...


  • Madrid, Madrid, España Nexthink A tiempo completo

    About NexthinkNexthink is a leading provider of digital employee experience management software, empowering IT leaders to deliver exceptional digital experiences to their employees. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints, enabling IT teams to solve complex technical challenges and create...


  • Madrid, Madrid, España Nexthink A tiempo completo

    About NexthinkNexthink is a leading provider of digital employee experience management software, empowering IT leaders to deliver exceptional digital experiences to their employees. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints, enabling IT teams to solve complex technical challenges and create...


  • Madrid, Madrid, España Nexthink A tiempo completo

    Job Title: Digital Experience ConsultantNexthink is a leader in digital employee experience management software, providing IT leaders with unprecedented insight to diagnose and fix issues at scale. As a Digital Experience Consultant, you will work with our strategic accounts to provide ongoing value to our customers, analyzing their data sets and providing...


  • Madrid, Madrid, España Nexthink A tiempo completo

    Job Title: Digital Experience ConsultantNexthink is a leader in digital employee experience management software, providing IT leaders with unprecedented insight to diagnose and fix issues at scale. As a Digital Experience Consultant, you will work with our strategic accounts to provide ongoing value to our customers, analyzing their data sets and providing...


  • Madrid, Madrid, España Nexthink A tiempo completo

    Nexthink Professional Services ConsultantNexthink is a leader in digital employee experience management software, providing IT leaders with unprecedented insight to diagnose and fix issues at scale. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its customers to provide better digital...


  • Madrid, Madrid, España Nexthink Sa A tiempo completo

    About the RoleNexthink Sa is a leader in digital employee experience management software, providing IT leaders with unprecedented insight to see, diagnose, and fix issues at scale. As a Digital Employee Experience Trainer, you will be responsible for identifying Technical Services training and development needs and planning, organizing, and overseeing the...


  • Madrid, Madrid, España Nexthink A tiempo completo

    About NexthinkNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue.We are looking for a Consultant who can provide remote...


  • Madrid, Madrid, España Nexthink A tiempo completo

    Job DescriptionNexthink is a leader in digital employee experience management software. Our company provides IT leaders with unprecedented insight, allowing them to see, diagnose, and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue.As the first solution to allow IT to progress from reactive...


  • Madrid, Madrid, España Grupo Digital A tiempo completo

    Grupo Digital is seeking a seasoned IBM Content Manager expert to join our team in Madrid. As a Senior Consultant, you will be responsible for managing and configuring the Content Manager system to meet the needs of our IT sector clients.Key Responsibilities:Configure and manage IBM Content Manager functionsProvide expert-level support and training to...


  • Madrid, Madrid, España Quantum Metric A tiempo completo

    About the RoleThe Digital Experience Consultant will drive client adoption of the Quantum Metric platform, ensuring customers receive tangible value through our partnership. This role engages regularly with customers to provide tailored training aligned to organizational use cases, teaches customers how to apply our technology to solve key business...


  • Madrid, Madrid, España Quantum Metric A tiempo completo

    About the RoleThe Business Consultant will play a critical role in driving client adoption of the Quantum Metric platform, ensuring customers receive tangible value through our partnership. This involves engaging regularly with customers to provide tailored training aligned to organizational use cases, teaching customers how to apply our technology to solve...


  • Madrid, Madrid, España Rocket Digital A tiempo completo

    About Rocket DigitalRocket Digital is a leading digital marketing and technology consulting company. We are currently expanding our operations and our offices are located in Madrid, Barcelona, and Italy. Our team is composed of more than 80 digital native professionals, who have extensive knowledge in the different stages and disciplines of digital...


  • Madrid, Madrid, España Rocket Digital A tiempo completo

    About Rocket DigitalRocket Digital is a leading digital marketing and technology consulting company. We are currently expanding our operations and our offices are located in Madrid, Barcelona, and Italy. Our team is composed of more than 80 digital native professionals, who have extensive knowledge in the different stages and disciplines of digital...


  • Madrid, Madrid, España Idean A tiempo completo

    Customer Transformation ConsultantAbout the Role:We are seeking a highly skilled Customer Transformation Consultant to join our team at Capgemini Invent. As a key member of our frog Customer First community, you will play a crucial role in helping our clients drive transformations in digital marketing, CRM, and e-commerce strategy.Main...

  • Senior Software Engineer

    hace 2 semanas


    Madrid, Madrid, España Nexthink A tiempo completo

    Nexthink is the leader in digital employee experience management software.The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue.As the first solution to allow IT to progress from reactive problem solving...

  • Payroll Specialist

    hace 3 semanas


    Madrid, Madrid, España Nexthink A tiempo completo

    Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue.As the first solution to allow IT to progress from reactive problem...


  • Madrid, Madrid, España Nexthink A tiempo completo

    Job DescriptionThe Nexthink Digital Experience Consultant is a critical member of the services organization, serving as a customer-facing representative of the company. This role is responsible for ensuring that Nexthink's products are implemented within a customer's organization in a way that meets or exceeds their reasonable expectations of the solution's...


  • Madrid, Madrid, España Management Solutions, S.L A tiempo completo

    Job Title: Digital Transformation ConsultantAbout the Role:We are seeking a highly motivated and skilled Digital Transformation Consultant to join our team at Management Solutions, S.L. As a Digital Transformation Consultant, you will be responsible for working with our clients to identify and implement digital transformation strategies that drive business...