Digital Marketing Technical Support Specialist for a Multinational Company in Lisbon

hace 7 días


Barcelona, Barcelona, España Blu Selection A tiempo completo

Blu Selection is a multinational organization that takes care of its employees' career development, language skills, and social integration. As a Digital Marketing Technical Support Specialist, you will be part of an international team with talents from over 80 nationalities worldwide.

About the Job

This role is ideal for a strategic thinker who is passionate about technical support and online marketing products. You will work closely with clients to resolve technical issues and develop new marketing ideas. Your main tasks include:

  • Solving technical problems and fixing/repairing online marketing platforms in a B2B environment.
  • Defining solutions to clients and adjusting existing processes to guide possible solutions.
  • Using basic coding and diagnostic skills for problem analysis.
  • Recognizing client goals and supporting them through chat by providing solutions accordingly.
  • Achieving strong customer satisfaction with a focus on quality and results.
Required Skills and Qualifications

To succeed in this role, you should have the following skills and qualifications:

  • You speak German at a native level and have a good level of English (at least B2).
  • You have a high school degree or already have a bachelor's degree.
  • You have a technical support background.
  • You have a general understanding or interest in online marketing products.
  • You are a strategic thinker.
  • You have a drive for excellence and professionalism.
  • You are a true team player and willing to work with many different nationalities.
Benefits and Perks

We offer a range of benefits and perks to support your career development and personal growth:

  • Contract type: fixed-term contract for one year that can be renewed every year.
  • Working hours: Mon – Fri 8am to 5pm (40 hrs/week). No weekends.
  • Hybrid work after training.
  • Training: 7-10 weeks.
  • Salary conditions: including free accommodation (shared flat, all bills included) - 1030€ gross/month + bonus of up to 400€ gross per month, or without accommodation - 1.400€ gross/month + bonus of up to 400€ gross per month.
  • Reimbursement of initial flight costs after 9 months for international applicants.
  • Pick up from the airport.
  • Annual return ticket to your home country (within the EU).
  • Help with paperwork, opening a bank account, etc. upon arrival.
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
  • Real career opportunities in different career paths.


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