Hotel Operations Manager
hace 3 semanas
Are you a seasoned hospitality professional looking for a new challenge? Do you have a passion for delivering exceptional guest experiences and leading high-performing teams? We're seeking a talented Resident Manager to join our team at Gran Meliá Palma Bay, a stunning 5-star hotel located in the heart of Palma Bay.
About the RoleAs a Resident Manager, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring seamless guest experiences, and driving revenue growth. You will work closely with our General Manager to develop and implement strategies that exceed guest expectations and drive business results.
Key Responsibilities- Lead and motivate a high-performing team to deliver exceptional guest experiences
- Develop and implement operational strategies to drive revenue growth and improve efficiency
- Collaborate with the General Manager to develop and implement business plans and strategies
- Ensure compliance with Meliá Hotels International's policies and procedures
- Monitor and analyze key performance indicators to inform business decisions
- Minimum 2-3 years of experience in a similar role or in a senior management position in the hospitality industry
- Proven track record of delivering exceptional guest experiences and driving revenue growth
- Strong leadership and motivational skills, with the ability to inspire and develop high-performing teams
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and stakeholders
- Knowledge of hotel operations, including front office, food and beverage, and housekeeping
- Ability to work in a fast-paced environment and adapt to changing circumstances
- Fluency in English and Spanish, with the ability to communicate effectively with guests and colleagues
As a valued member of our team, you will enjoy a range of benefits, including:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Access to exclusive employee discounts and perks
- A comprehensive training program to enhance your skills and knowledge
If you're a motivated and experienced hospitality professional looking for a new challenge, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to welcome you to our team
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