Strategic Supply Chain Partnership Manager
hace 3 días
About Us
SAP, a global leader in enterprise software solutions, empowers businesses to innovate and thrive. Our mission is to help organizations run better by using technology to drive business value.
Job Overview
We are seeking an experienced Strategic Supply Chain Partnership Manager to join our team. This role will be responsible for guiding Digital Supply Chain customers through their journey with SAP solutions, ensuring customer satisfaction, retention, and growth.
Responsibilities
- Develop and execute go-to-market strategies for assigned customer base, focusing on retention risk management and upsell/cross-sell opportunities.
- Manage the renewal cycle, ensuring visibility into renewal data and collaborating with CSM Managers and CRC teams.
- Identify critical customer accounts, establishing programs to improve customer satisfaction and setting realistic stretch targets for upsell, cross-sell, and references.
- Collaborate with Product Marketing to deliver engaging audience sessions and communicate results to customers.
- Drive integration across Solution Areas, expanding capabilities from DSC focus to S/4 and HEC areas.
Requirements
- Bachelor's degree in a related field.
- 3+ years of experience in Sales, Pre-Sales, Services, or Solution/Product Management.
- 1+ years of overall Supply Chain Management experience is a plus.
- Familiarity with First Customer Engagement, including territory plan development, target setting, escalation management, and people management.
- Good Line of Business experience across Supply Chain, Asset Management, Logistics, and Manufacturing.
- Fluent German and English language skills are mandatory.
What We Offer
A highly collaborative and caring team environment with a strong focus on learning and development, recognition for individual contributions, and various benefit options. SAP offers a competitive salary range of $80,000 - $120,000 per year, depending on location and experience.
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