Digital Employee Experience Strategist

hace 24 horas


Madrid, Madrid, España Nexthink A tiempo completo

Company Overview

Nexthink is a pioneer in digital employee experience management software, providing IT leaders with unparalleled insights to diagnose and resolve issues before they impact employees. With over 1,200 customers and 15 million employees worldwide, Nexthink enables its customers to deliver exceptional digital experiences.

About the Role

We are seeking an experienced Digital Employee Experience Strategist to join our Go-to-Market Operations Team. As a key member of this team, you will partner with Marketing teams to build and optimize customer journey programs in various GTM tools, including Marketo & Outreach. Your primary focus will be on evaluating success, identifying areas for improvement, and ensuring compliance in our marketing efforts.

Main Responsibilities

  • Collaborate with teams to develop and refine nurture programs, emails, social media, landing pages, and sequences that drive customer engagement and conversions.
  • Create detailed reporting and analytics to provide actionable insights into program health, email deliverability, and A/B testing performance.
  • Proactively identify gaps and opportunities in campaign plans to optimize results and improve overall customer experience.
  • Consult with teams on best practices for campaign building and segmentation to ensure maximum ROI.
  • Manage high-volume requests while delivering high-quality work and serving as a resource for internal troubleshooting.

Requirements

  • Ability to manage multiple projects with strong attention to detail and a collaborative workstyle.
  • Proficiency in RevTech platforms, particularly Marketo or other Marketing Automation Platforms.
  • Excellent verbal and written communication skills, with fluency in English (both spoken and written).
  • A growth mindset, willingness to ask questions, and consider alternative viewpoints.
  • Experience working with CRM systems, preferably Salesforce.

Compensation and Benefits

The estimated annual salary for this position is $85,000-$110,000, depending on location and experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and professional development opportunities.

About Nexthink

Nexthink is a global company with 1000+ employees across 21 countries, speaking 60+ languages. We value diversity, inclusion, and equity in the workplace and strive to create a representative workforce that fosters innovation for the modern digital employee experience.



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