Technical Implementation Lead

hace 1 mes


Madrid, Madrid, España Tbwa ChiatDay Inc A tiempo completo

Company Overview
The Technical Services team at Duetto plays a vital role in managing the technical aspects of customer journeys. Our responsibilities include technical onboarding, data quality certification, post-live implementations, and technical support.

About the Role
We are seeking a Director to lead a team of six Implementation professionals who serve customers with new CRS Integrations, PMS Migrations, and Company Migrations. This role requires project management expertise, client interaction, and leadership skills.

Responsibilities

  • Provide leadership and support to team members, fostering a collaborative and high-performing environment.
  • Lead and manage implementation projects, including CRS Integrations, PMS Migrations, and Company Migrations.
  • Collaborate with internal teams and customers to ensure successful project outcomes.

Requirements
This role requires a bachelor's degree with 8+ years of post-degree experience, 2+ years of enterprise-level project management engagements, and 4+ years managing customer-facing technical implementations. The ideal candidate will have 5+ years leading teams of 6 to 20 employees and possess enthusiastic and creative leadership skills.

Salary
We estimate the salary for this role to be around $120,000 - $180,000 per year, depending on location and experience.



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