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This position is with Mygwork, an inclusive employer and a member of the LGBTQ+ business community. We're seeking a highly skilled Process Control Specialist to join our team within Amazon European Central Flow.
Key Responsibilities- Support Senior Leaders: Partner with senior leaders in our fulfillment centers to deliver world-class operational standards that create great outcomes for customers.
- Simplify and Standardize Processes: Use expertise and strategic position within Amazon fulfillment to innovate on behalf of the customer every day.
- Improve Operational Efficiency: Through providing standard ways of working that span the entire European flow network, ECFT is able to reduce defects in the process and improve the speed at which customers receive their order.
- Drive Business Goals: Drive business goals such as overall volume plan, peerless customer experience, and reducing the time between a customer clicking 'Buy' and receiving their order.
- Enhance Operational Partnerships: Make lives easier for our operations partners by reducing necessary process steps in the pursuit of autonomous flow management within the fulfillment network.
At Mygwork, we believe every day is Day 1. The European Central Flow team realizes that vision on a daily basis by delivering on the goals above and providing a central location for operational excellence within the Amazon customer fulfillment network. By doing so, we continuously improve the buying experience for our customers and further our ambitious mission of being Earth's most customer-centric company.
What You'll Need to Succeed- Strong Communication Skills: You are proficient in English (European Framework level B2) and have a strong track record of communication skills across multiple stakeholder groups.
- Problem-Solving Ability: You are a problem solver, comfortable working with data to make critical decisions.
- Fluency in Another European Language
- Experience Working in Remote/Centralized Teams
- Data Science Skills
- Excellent Judgement
- Ability to Influence Others
- Problem-Solving and Analytical Skills
- Excellent Communication and Interpersonal Skills
