IT Technical Solutions Specialist

hace 3 semanas


Barcelona, Barcelona, España Metyis A tiempo completo

About Metyis

Metyis is one of the biggest brands in the fashion industry, offering exciting career development opportunities.

Key Responsibilities:

  • Assist and guide end users on standard office applications and best practices.
  • Troubleshoot and resolve IT issues related to hardware, software, and services.
  • Handle technical aspects of employee onboarding and offboarding.
  • Install and deploy hardware using Intune and Autopilot tools.
  • Monitor and manage hardware warranties, replacements, and repairs.
  • Maintain and update IT process manuals and documentation.
  • Collaborate with internal and external IT teams for smooth support.

Requirements:

  • Experience providing onsite IT support and knowledge of IT processes and tools.
  • Operational management and support of standard office hardware and applications, including Windows, MacBook installation, Microsoft admin centers, Office applications, Microsoft Teams, and basic network knowledge.
  • Excellent customer service skills, energetic, positive attitude, and ability to work independently.
  • Familiarity with Microsoft Cloud products and eagerness to learn new developments.

Compensation and Benefits:

The estimated salary for this position is $80,000 - $110,000 per year, depending on experience. The role also offers a fast-paced entrepreneurial environment, international and diverse team, and opportunities for professional growth.



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