Gaming Operations Manager

hace 4 días


Madrid, Madrid, España Accor Hotels A tiempo completo

About the Role

As a Gaming Manager at Sofitel Gold Coast Broadbeach, you will be responsible for leading the day-to-day operations of the Treasure Cove gaming and bar venue. This includes ensuring compliance with all gaming and liquor regulations, building and maintaining strong relationships with local repeat clientele and hotel guests, and monitoring and optimizing venue performance, including financials and customer experience.

Key Responsibilities

  • Manage day-to-day operations of the Treasure Cove gaming and bar venue
  • Ensure compliance with all gaming and liquor regulations
  • Build and maintain strong relationships with local repeat clientele and hotel guests
  • Monitor and optimize venue performance, including financials and customer experience
  • Oversee food and beverage service to ensure high standards

Qualifications
  • A strong understanding of gaming and compliance
  • Currently hold or be willing to obtain RMLV, RSA, RSG, CLO Certificate, Approved Manager's Licence and Gaming Nominee Licence
  • Experience with Wildcat Gaming System advantageous
  • Understanding of P&L statements
  • Familiarity with Micros Symphony POS system or similar

What We Offer
  • Complimentary meal on shift available via Le Café
  • Employee discounts on accommodation, dining, and lifestyle with Accor hotels
  • Discounted on-site parking
  • Paid birthday leave
  • Personalized reward & recognition and learning & development programs

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