Program Operations Coordinator for Academic Excellence

hace 3 días


Madrid, Madrid, España Undisclosed A tiempo completo

Company Overview
IE University is a transformative educational institution that fosters positive change through education, research, and innovation. With 50 years of experience and founded by entrepreneurs, we have turned business education on its head through disruptive teaching.

Job Description
We are seeking a highly organized Program Operations Assistant to join our dynamic and international team in Madrid. As a key member of the Business School's operations team, you will handle back-office duties while providing essential support to internal stakeholders, including Program Management, Faculty, and the Registrar's Office.

Responsibilities:
• Project management: Support short, medium, and long-term projects related to logistics, planning, and communication with various departments.
• Attention to detail: Handle sensitive information, including grades and ethics committee matters. Compile and organize student data and other program-related information with precision.
• Problem-solving: Address concerns and queries from faculty and front-office colleagues. Resolve issues related to program management with quick and effective solutions.
• Proficiency in Excel: Utilize Excel for capturing and recording data, applying shortcuts and formulas, and sorting and filtering information.
• Customer orientation: Serve as a liaison between professors, internal stakeholders, and occasionally external parties, addressing questions and comments related to program academics, logistics, and administrative tasks.
• Communication skills: Demonstrate excellent verbal and written communication skills. Proficiency in English and Spanish is required.

Salary Range: €35,000 - €45,000 per year, depending on experience. We offer a competitive salary package, including benefits and opportunities for growth and development.



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