Program Coordinator, Undergraduate Programs Transformation Lead

hace 4 días


Madrid, Madrid, España Ie Business School A tiempo completo

**Company Overview:**

Ie Business School is a leading institution in global management education. We are seeking a highly skilled Program Coordinator to join our team and contribute to the delivery and day-to-day management of projects and activities relating to our undergraduate programs.

Job Summary:

We are looking for an experienced Program Coordinator who can serve as the key interface between students, professors, and multiple IE departments. The successful candidate will be responsible for coordinating various tasks and program components, managing communication flows, implementing guidelines and policies, supporting program logistics and operations, and supporting faculty members to ensure a world-class experience for our students.

Responsibilities:

  • Interaction with Students:
    • Meet with students to solve issues, offer advice, and/or give support with empathy, sensitivity, and a professional customer-oriented approach on a daily basis.
    • Co-manage the relationship with class representatives together with other team members.
    • Support students facing academic difficulties or overall challenges within the program.
    • Manage written and oral communications with students, including regular communications, presentations, and information sessions.
  • Interaction with Professors and Other Departments:
    • Liaise with professors to communicate specific student or group situations, request feedback, ensure timely submission of grades, syllabi, etc., and provide ongoing support to faculty members and teaching staff.
    • Collaborate with other IE Departments to ensure a successful student experience.
  • Internal Development:
    • Assist Associate Directors in coordinating and implementing new curricular and extracurricular innovations.
    • Supervise and coordinate Program Assistants with professionalism and professional maturity.
    • Take responsibility for special program components, areas, initiatives, and projects.
    • Maintain and enhance academic guides and all other materials for students and faculty.

Requirements:

  • Bachelor's Degree required.
  • Bilingual, or advanced proficiency, in both English and Spanish (written and oral), with substantial professional experience in both languages.
  • A minimum of 3 years of professional experience required.
  • Candidates must possess a valid EU work permit.
  • International experience strongly preferred.
  • Strong project management capabilities.
  • Solid customer management skills, ability to work under pressure, and high level of accountability.
  • Experience in multi-stakeholder environments, excellent communication skills, and strong customer orientation essential.
  • Experience in global management education, or working with business schools, a plus.

Estimated Salary: €55,000 - €65,000 per annum, depending on experience.

About Us:

Ie Business School offers a dynamic and stimulating work environment, with opportunities for professional growth and development. We are committed to excellence and innovation in education, research, and community engagement. If you are a motivated and results-driven individual with a passion for education and teamwork, we encourage you to apply for this exciting opportunity.



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