International Service Team Leader

hace 3 días


Barcelona, Barcelona, España Zurich Australian Insurance Ltd. A tiempo completo

We are seeking a highly skilled and experienced International Service Team Leader to join our Underwriting Operations team at Zurich Australian Insurance Ltd. in Spain. As the lead of the team, you will be responsible for driving excellence in service delivery, ensuring that our customers receive top-notch support across all lines of business.

About Us

At Zurich Australian Insurance Ltd., we pride ourselves on being a diverse and inclusive team. We believe that every individual deserves equal opportunities and a safe, supportive work environment. Our company culture is built on values such as volunteering, community engagement, and sustainability. We strive to make a positive impact in society while promoting our employees' well-being and growth.

Your Role

As the International Service Team Leader, your primary responsibilities will include:

  • Leading a team of 6-7 employees, providing guidance, training, and development opportunities to ensure their success
  • Maintaining open communication with stakeholders, including central UW teams, project leads, and Digital Center of Excellence
  • Developing and implementing effective governance models, including roles and responsibilities, to drive optimal service delivery
  • Ensuring adherence to guidelines and continuous improvement, focusing on delivering excellent customer experiences
  • Fostering a learning organization, sharing best practices, and promoting knowledge sharing within the team

What We Offer

In exchange for your expertise and dedication, we offer a competitive salary package, which includes a base salary of €60,000 per year, depending on your experience and qualifications. You will also have access to a range of benefits, including professional development opportunities, flexible working arrangements, and a comprehensive health insurance plan.

Requirements

To succeed in this role, you should possess:

  • Strong leadership and management skills, with experience in leading cross-functional teams
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
  • A deep understanding of underwriting operations, with knowledge of relevant regulations and industry standards
  • Proven ability to analyze complex problems, develop solutions, and implement effective change management strategies
  • Fluency in English, both written and spoken

Join Our Team

If you are a motivated and results-driven professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you



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