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Luxury Group Coordinator

hace 2 meses

Barcelona, Barcelona, España Sls A tiempo completo

**Company Overview**


SLS, a leading hospitality company, is seeking an experienced Luxury Group Coordinator to join its pre-opening team in Barcelona.


As a key member of the sales team, you will be responsible for managing group bookings, handling billing processes, and coordinating room assignments.


Job Responsibilities:



  • Coordinate all group reservations and serve as the main point of contact for group organizers, ensuring all requirements and preferences are met or exceeded.
  • Manage room blocks and monitor group reservations to ensure accurate and timely updates.
  • Prepare and distribute rooming lists to relevant departments, ensuring all special requests are handled and details are accurate and up to date.
  • Prepare and process group billing, reviewing and verifying all charges.
  • Charge any incidentals the group incurs in-house.
  • Generate invoices and ensure timely distribution to clients, addressing any billing inquiries or discrepancies promptly.
  • Provide exceptional customer service, addressing any concerns or issues promptly.
  • Maintain organized records of group bookings, rooming lists, and billing information.
  • Review invoices on a daily basis whilst the group is in-house and ensure that all PM's are closed on checkout of the group if no credit is applicable.
  • Provide feedback and support to all departments as required.
  • Participate as a team player with all departments.

Qualifications and Requirements:



  • Degree in Hotel Management or related field.
  • +2 years of experience in hospitality/luxury Events or Sales department.
  • Ability to multitask, work in a fast-paced environment and have a high-level attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • Fluent in Spanish and English.

Benefits:


The estimated salary for this position is €35,000 - €45,000 per annum, depending on experience. As part of our competitive package, you will also receive excellent discounts across the entire Ennismore family of brands.


About Us:


SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. We're passionate about creating great hospitality experiences and exploring new locations at every opportunity.


Join us and become part of a dynamic team that works hard, supports each other, and has fun along the way.