Customer Experience Specialist with Dutch
hace 4 semanas
We are seeking a highly skilled Customer Experience Specialist with Dutch language proficiency to join our team at Wibit Consulting & Services (WibitCS). As a key member of our team, you will be responsible for delivering exceptional customer experiences through various communication channels.
Key Responsibilities:- Communicate with customers in Dutch, providing personalized support and resolving issues in a timely and effective manner.
- Utilize strong communication skills, including active listening, empathy, and problem-solving, to ensure customer satisfaction.
- Collaborate with internal teams to identify and address customer needs, driving process improvements and enhancements.
- Focus on key performance indicators (KPIs) such as customer satisfaction, quality, and productivity, striving for excellence in every interaction.
- Maintain customer satisfaction and retention through impactful customer experience initiatives.
- Excellent Dutch language skills (C2 level) with a strong command of English (C1 level).
- Proven problem-solving skills, with a keen eye for customer service and a passion for delivering exceptional experiences.
- Calm and empathetic demeanor when dealing with challenging customers.
- Curiosity and a willingness to investigate and apply creative problem-solving skills to ensure customer satisfaction.
- Target-driven and committed to exceeding expectations.
- An excellent remuneration package based on experience, skills, and performance.
- Flexible shifts between 9:00 and 23:00, with a preference for late-night shifts (14:00 - 23:00).
- A full-time contract of 39 hours per week.
- A dynamic and international team environment with 25+ nationalities.
- A comprehensive benefit program, including free breakfast/lunch, sports classes, Spanish classes, Friday drinks, and team events.
- A high-performance culture to support career growth and development.
- Support with Spanish administration tasks.
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Customer Experience Specialist with Dutch
hace 4 semanas
Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completoCustomer Experience Specialist with DutchWe are seeking a highly skilled Customer Experience Specialist with Dutch language proficiency to join our team at Wibit Consulting & Services (WibitCS). As a key member of our team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key...
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Customer Experience Specialist with Dutch
hace 4 semanas
Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completoCustomer Experience Specialist with DutchWe are seeking a highly skilled Customer Experience Specialist with Dutch language proficiency to join our team at Wibit Consulting & Services (WibitCS). As a key member of our team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key...
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Customer Experience Specialist with Dutch
hace 3 semanas
Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completoCustomer Experience Specialist with DutchWe are seeking a highly skilled Customer Experience Specialist with Dutch language proficiency to join our team at Wibit Consulting & Services (WibitCS). As a key member of our team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key...
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Customer Experience Specialist with Dutch
hace 3 semanas
Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completoCustomer Experience Specialist with DutchWe are seeking a highly skilled Customer Experience Specialist with Dutch language proficiency to join our team at Wibit Consulting & Services (WibitCS). As a key member of our team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key...
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Customer Experience Specialist with Dutch
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Madrid, Madrid, España Wibit Consulting & Services (WibitCS) A tiempo completoCustomer Experience Specialist with DutchWe are seeking a highly skilled Customer Experience Specialist with Dutch language proficiency to join our team at Wibit Consulting & Services (WibitCS). As a key member of our team, you will be responsible for delivering exceptional customer experiences through various communication channels.Key...
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