Global Delivery Lead, Omnichannel Platforms

hace 3 semanas


Madrid, Madrid, España Novartis A tiempo completo
Job Description

Sandoz is undergoing a transformative period as a global leader in sustainable Generic and Biosimilar medicines.

As an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for its associates.

This is an exciting time in Sandoz's history, and by creating a new and ambitious path, it will provide a unique opportunity for its associates, both professionally and personally.

Main Responsibilities

The Global Delivery Lead will be part of the Omnichannel Platforms Operations Team and will be responsible for the country rollout and implementation of any Customer Engagement Omnichannel Platform functionality and initiative, such as web portals, mobile apps, and social media within the online and ecommerce domain.

This person will work closely with colleagues across all Regions and Countries to lead and manage a range of business change and digital online Commercial Strategy adoption activities affecting both the efficient running of the organization and the delivery of key strategic objectives.

Key Accountabilities

The main responsibility is to own end-to-end the implementation of the new initiative and the roll-out of new functionalities across the online and ecommerce landscape. Program manage roll-out of new omnichannel initiatives within the Customer Engagement area.
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