Global Delivery Lead, Omnichannel Platform Implementation

hace 3 semanas

Madrid, Madrid, España Novartis A tiempo completo

Job Description Summary
Sandoz is a global leader in the pharmaceutical industry, providing sustainable Generic and Biosimilar medicines to millions of patients worldwide. As a newly listed company, Sandoz aims to increase its strategic focus, operate with greater agility, and enhance shareholder returns. This is an exciting time in our history, and we are seeking a talented individual to join our team as a Global Delivery Lead, Omnichannel Platform Implementation.

Main Responsibilities
The successful candidate will be responsible for the country rollout and implementation of any Customer Engagement Omnichannel Platform functionality and initiative, including web portals, mobile apps, and social media within the online and ecommerce domain. This will involve working closely with colleagues across all Regions and Countries to lead and manage a range of business change and digital online Commercial Strategy adoption activities affecting both the efficient running of the organization and the delivery of key strategic objectives.

Key Accountabilities
The main responsibility is to own end-to-end the implementation of the new initiative and the roll-out of new functionalities across the online and ecommerce landscape. This will include program managing the roll-out of new omnichannel initiatives within the Customer Engagement area, acting as internal owner and project manager to ensure cross-functional business partners involved can create a delivery plan against the business requirements, and working closely with other Global Technology Teams and local teams to rollout new functionalities across the online platforms.

Requirements
The ideal candidate will have a Bachelor's Degree in Information Technology discipline, Online Business Administration, Digital Marketing or related field, and 8+ years experience leading online web and digital marketing operations activities. Proven experience in big scale omnichannel projects in multinational companies, extensive proven knowledge in Drupal (or similar CMS), de-couple architecture and design systems, and experience with (large) Pharmaceutical/BioPharma/Life Sciences Projects will be considered. Agile certifications are a plus.

Why Sandoz?
Sandoz is a leader in the global medicines industry, touching the lives of almost 500 million patients last year. We have an ambition to do more, with investments in new development capabilities, state-of-the-art production sites, new acquisitions, and partnerships. Our momentum and entrepreneurial spirit is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is encouraged.

Commitment to Diversity & Inclusion
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.Com).

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