Funeral Operations Leadership Role

hace 2 semanas


Málaga, Málaga, España At A tiempo completo

About InvoCare

InvoCare is a leading provider of funeral services in Australia, New Zealand, and Singapore. With over 300 funeral locations, 17 cemeteries, and 29 crematoria, we offer a comprehensive range of services to help families celebrate the lives of their loved ones.

The Regional Manager, Operations WA/SA Role

We are seeking an experienced Funeral Operations Leader to join our team as the Regional Manager, Operations WA/SA. This role will be responsible for overseeing operations in Western Australia and South Australia, ensuring high-quality service delivery and driving business growth.

Key Responsibilities

  • Lead and develop local management teams to achieve operational excellence and drive continuous improvement
  • Develop and implement strategic business partnerships to drive national implementation
  • Ensure compliance with company policies and procedures, reporting any potential breaches
  • Monitor, analyze, and report on business performance, risks, and opportunities
  • Manage funeral teams to provide funeral supplies and resources, and manage mortuary functions to ensure quality and safety guidelines are met
  • Drive change initiatives within the team and collaborate with other business units to drive efficiencies and deliver improvements
  • Implement and advise on adjustments needed to InvoCare policies, systems, and procedures

About You

  • You have experience in budgeting and P&L accountability for large operations, preferably in the funeral industry
  • You are comfortable with death, grief, and handling deceased people
  • You have knowledge of HSE and ER leadership, and can manage large and diverse teams in multiple locations
  • You are able to manage rapidly changing service delivery and demands throughout the day
  • You have experience in scheduling, rostering, and coordinating services, and current driver's license

Benefits

  • Competitive salary: $120,000 - $150,000 per annum (dependent on experience)
  • Reward and recognition programs
  • Tailored induction and training programs
  • Well-designed and fitted-out locations with the latest facilities
  • Networking opportunities across the business and with peers
  • Birthday and paid parental leave
  • Free access to Employee Assist Program


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