Retail Operations Leader

hace 1 semana

Málaga, Málaga, España Columbia Sportswear Company A tiempo completo

Our retail leadership teams are crucial to driving business success with over 430 stores worldwide. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our leaders play a key role in creating memorable consumer experiences while supporting the company's mission of connecting active people with their passions.

About This Role

This Retail Operations Leader will be a key member of the Store Leadership Team, responsible for providing team leadership and supporting the Store Manager to ensure effective store operations. The successful candidate will execute strategies to improve service, drive store sales, and increase profitability by creating an environment focused on inclusion, teamwork, customer service, and productivity.

Responsibilities
  • Provides leadership and direction to a diverse staff of supervisors and associates on day-to-day operations to ensure staff performance and operational standards are met.
  • Creates a positive consumer shopping experience by ensuring sales associates have in-depth knowledge of products and technology.
  • Assists the Store Manager with interviewing, hiring, and onboarding new team members as necessary.
  • Supports ongoing team member growth and development through participation in training programs.
  • Participates in the development and implementation of action plans to address opportunities relating to sales, store operations, safety, and employee productivity and performance.
  • Creates weekly store schedules and supports the Store Manager in achieving labor and operating expense targets.
  • Maintains appropriate inventory levels and accuracy through effective receiving, processing, salesfloor replenishment, stockroom organization, and shrink controls.
Requirements

To be successful in this role, you should have:

  • No specific education required (High School Diploma or GED preferred)
  • 5+ years of experience in a position or specialization
  • Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools
  • Ability to use judgment to identify and resolve day-to-day technical and operational problems
  • Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers
Job Conditions

You will work frequently in a more active environment that can be physical or strenuous. You may frequently use specialized equipment, be exposed to dust and noise, and need to communicate clearly with others. A flexible retail schedule is required, which may change seasonally and in response to location-specific business trends or forecasts.

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